Manager In Training
About The Position
Serenity is seeking a motivated and ambitious Manager in Training to develop toward a leadership position within its healthcare business. The role provides hands-on experience across clinic positions through immersive rotations lasting 1–3 months, along with comprehensive training and mentorship in clinic operations, leadership, and business growth. It serves as a key liaison between the organization and patients, promoting medical solutions and supporting patients in reclaiming their lives. Training covers persuasive communication, business development and marketing initiatives, patient experience, use of the Electronic Health Records system for care coordination, and consultations to gather patient information and develop personalized treatment plans. The position requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. Work may involve interaction with suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people.
Requirements
- At least 1 year of experience in a supervisory role, or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills, confidentiality, and ability to resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and address customer objections.
- Learn and support business growth strategies and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for accurate and efficient care coordination.
- Conduct consultations to gather patient information and design personalized treatment plans.
- Resolve common patient or customer concerns while maintaining confidentiality.
Benefits
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually, consisting of 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with additional rewards.
- Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
