Manager In Training

Texas Car Title & Payday Loan Services•Huntsville, TX

13d

About The Position

This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The position involves inbound and outbound conversations, asking follow-up questions, addressing hesitation and rejection, and helping customers make decisions, including financial decisions. The role is suited to someone who stays engaged in potentially uncomfortable conversations, remains motivated when customers say no, and welcomes feedback and coaching. The company provides structured training and ongoing coaching, with opportunities for fast-track advancement in a team environment. The position is 40 hours per week and includes Saturday work. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Pay is $13.35–$15.24 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Able to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver’s license.
Strong communication skills.
Ability to learn quickly and adapt.
Comfortable speaking with customers by phone and in person.
Able to ask direct questions, handle hesitation or rejection, and remain engaged in conversations.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound conversations, including making outbound calls.
Ask direct and follow-up questions to support customer decisions.
Address customer hesitation and rejection while staying engaged in conversations.
Apply feedback and coaching to improve performance.
Work consistently in a structured, goal-driven environment.