Manager In Training

Circle K•Moreno Valley, CA

3d•$22 - $28•Onsite

About The Position

The Manager In Training supervises store employees and store operations, develops a positive customer-service culture, and helps ensure the store meets company standards for cleanliness, stocking, organization, safety, and merchandising. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees, as well as maintaining professional relationships with suppliers, customers, and the surrounding community. The position also involves planning and communication, maintaining store records and reports, overseeing employee training and safety awareness, and analyzing sales, expenses, merchandise margins, and profit-and-loss performance. The manager safeguards and accounts for funds and reports sales, cash, inventory, or operating discrepancies to the Market Manager. Work is full-time and requires at least 50 hours per week, with availability across shifts, weekends, and holidays. Approximately 95% of work is indoors, though duties may include cleaning parking lots and gas pumps and taking out garbage. The role includes occasional work in a walk-in cooler or freezer and outdoors, and may involve working alone with minimum direction and periodic supervision.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
Ability to supervise and train employees in the use of equipment, tools, and materials described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage functions described in Customer Service Representative, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer, or acquire the skills needed to use one, including completing and analyzing reports and handling inventory control, cash control, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with the hands throughout the shift, with eye-hand coordination.
Ability to push or pull with the arms using up to 20 pounds of force.
Ability to reach overhead, bend and twist at the waist, stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard.
Ability to tolerate occasional noise and exposure to cold or warm temperature extremes.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.

Responsibilities

Directly supervise the activities of two or more full-time employees, potentially including Assistant Managers, Lead Representatives, and Customer Service Representatives.
Recruit, hire, train, counsel, mentor, motivate, and manage employees using non-discriminatory practices.
Assign tasks and maintain a clean, stocked, organized, and well-kept store in accordance with company standards.
Schedule employees within company guidelines and business needs to maximize customer service and maintain the store’s image.
Develop positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
Maintain regular and predictable onsite attendance and promote a safe, positive image in the neighboring community.
Prepare timely performance appraisals and provide performance-based feedback, including scheduled check-ins and anniversary reviews.
Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and required company training.
Ensure employees receive timely communications and hold ongoing communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to meet objectives.
Maintain store files and manuals and ensure reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, conduct financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.