Manager In Training
About The Position
This is a customer-facing, performance-driven role focused on understanding customers’ needs and guiding them through financial solutions. The position involves both inbound and outbound conversations, asking follow-up questions, handling hesitation or rejection, and discussing financial matters. It suits someone who can stay engaged in potentially uncomfortable conversations, remain motivated after hearing “no,” and respond well to feedback and coaching. The company provides structured training and ongoing coaching, with opportunities for fast-track advancement in a team environment. The role is a 40-hour work week, Monday through Saturday, with every Sunday off. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m. Compensation is $13.35–$15.24 per hour, with monthly bonus potential.
Requirements
- High school diploma or equivalent.
- Ability to work 40 hours per week, including Saturdays.
- Satisfactory completion of pre-employment screenings.
- Reliable personal transportation and a valid driver’s license.
Nice To Haves
- Customer service, sales, or collections experience.
- Comfort speaking with customers over the phone and in person.
- Strong communication skills.
- Ability to learn quickly and adapt.
- Fluency in English and Spanish.
Responsibilities
- Handle inbound and outbound customer conversations.
- Understand customers’ needs and guide them through financial solutions.
- Ask direct and follow-up questions, including during conversations about money.
- Address customer hesitation and objections, and continue conversations when customers are uncertain or say no.
- Apply feedback and coaching to improve performance.
- Work consistently in a structured, goal-driven environment.
Benefits
- Majority company-paid health, dental, and vision insurance.
- 401(k) program.
- Company-paid life and disability insurance.
- Two weeks of paid vacation, six paid holidays, two PTO days, and five sick days.
- Monthly bonus potential.
- Structured training and ongoing coaching.
- Fast-track advancement opportunities.
- Team environment focused on employee success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
