Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training for a role designed to provide hands-on experience across clinic positions and prepare the employee for a future leadership role. Through training, mentorship, and 1–3 month rotations, the employee will learn clinic operations, develop leadership skills, and gain experience supporting business growth. The position serves as a key liaison between the organization and patients, helping promote medical solutions and support patients. Training includes persuasive communication, business development, marketing collaboration, patient experience, use of the Electronic Health Records system, and patient consultations to gather information and design personalized treatment plans. The position requires willingness to relocate and is contingent on successfully completing a criminal background check upon hire. The posting includes a trigger warning about working with suicidal patients and listening to trauma from PTSD patients.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
- Patient-centric approach and genuine interest in driving business growth and achieving organizational objectives.
- Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in immersive 1–3 month rotations across various clinic positions.
- Promote healthcare options and address customer objections.
- Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Maintain confidentiality and resolve common patient or customer concerns.
Benefits
- Medical insurance coverage for the employee and dependents.
- Vision insurance coverage for the employee and dependents.
- Dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401k plan.
- Employee referral program with additional rewards for referrals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
