MANAGER IN TRAINING

AutoZone•West Bend, WI

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare the employee for promotion into a Retail Store Management position. With guidance from the Store Manager, the MIT develops leadership, customer service, and operational skills through hands-on assignments and structured learning. Progression into management may occur within 8–12 weeks, depending on prior experience and performance; promotion is performance-based and subject to management availability. MITs are expected to demonstrate consistent progress throughout the training program. AutoZone’s Store Management team drives store performance, develops a productive team, and delivers exceptional customer service. MITs lead by example, Live The Pledge, deliver WOW! Customer Service, and support AutoZone’s mission of providing trusted automotive solutions through operational oversight and team development. The position requires full-time schedule flexibility, including mornings, nights, weekends, and overtime as needed.

Requirements

  • 1–2 years of prior experience as a retail manager or supervisor.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

  • Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
  • Maintain clear and effective communication with employees and customers to support store execution and performance.
  • Learn to manage, analyze, and reconcile monthly Profit & Loss statements to optimize store profitability.
  • Support store operations, ensure compliance with policies, and uphold structured training processes.
  • Assist with staffing, mentoring, and training employees.
  • Lead customer service activities, provide outstanding customer experiences, and proactively resolve concerns.
  • Oversee inventory accuracy, store merchandising, and sales strategies.
  • Complete management skills training and learn key aspects of store operations and AutoZone culture.

Benefits

  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match.
  • Stock Purchase Plan.
  • AutoZoners Living Well Program, including free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time AutoZoners.
  • Life insurance and short- and long-term disability insurance options for full-time AutoZoners.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
  • Tuition reimbursement for full-time AutoZoners.
  • Competitive pay.
  • Unrivaled company culture.
  • One-on-one benefits guidance designed to support physical, mental, and financial well-being.
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