Manager in Training

Slim Chickens•Fayetteville, AR

34d•$70,000

About The Position

The Assistant Manager’s primary duty is managing the restaurant’s daily operations to ensure outstanding guest service. The Assistant Manager manages the day-to-day activities of Shift Leaders and hourly staff. In the absence of the General Manager, the Assistant Manager is the highest-ranking member of the restaurant management team and is directly responsible for overseeing financial results, operations, staff development, customer service, and compliance with Company policies, procedures, standards, and specifications. The role requires a thorough understanding of Slim Chickens’ established operating systems, including quality, security, office environment, company policies, and safety, as well as a commitment to staying current with those systems. Other duties may be performed as needed in support of business objectives. The position is based in Fayetteville, Arkansas, and may occasionally involve visits to local corporate stores.

Requirements

High school diploma or GED equivalent.
Ability to read, write, and communicate verbally well.
Proficient math skills and comfort with numbers.
Proficient computer skills.
Maturity and a professional demeanor.
Friendly, outgoing personality.
Well-groomed, professional appearance.
Positive attitude and self-discipline.
Willingness to work a flexible schedule, including extended hours.

Responsibilities

Oversee day-to-day restaurant operations to ensure Company standards for food quality, service, and sanitation are met.
Manage and supervise Shift Leaders and hourly staff, and assign and direct their daily work.
Order inventory for all areas and operations to maintain appropriate product levels.
Reconcile cash registers at the opening and closing of each shift.
Maintain records required by Company policies and procedures and comply with state and federal law.
Ensure staff comply with Company policies, procedures, standards, specifications, and applicable safety and food-handling laws.
Recruit, interview, select, and hire staff for all positions.
Conduct orientation and train Shift Leaders and hourly staff.
Conduct performance reviews of Shift Leaders at the General Manager’s request and regularly review other hourly staff.
Provide ongoing feedback, coaching, and counseling concerning production, efficiency, and professionalism.
Conduct counseling and disciplinary action, or terminate Shift Leaders and hourly staff as appropriate.
Recommend promotions, advancement, and other status changes for Shift Leaders and hourly staff to the General Manager.
Adjust staff schedules and hours as needed to ensure shift coverage, and recommend scheduling or shift changes to the General Manager.
Approve overtime for hourly staff as necessary.
Maintain a professional attitude and appearance.
Communicate effectively with the General Manager, staff, guests, vendors, and the community.
Conduct management and staff meetings as directed by the General Manager.
Follow the General Manager’s direction, accomplish assigned objectives, and review objectives with staff as needed.
Delegate tasks and responsibilities as appropriate.
Resolve employee complaints, questions, and concerns as necessary.
Stay updated on Slim Chickens’ operating systems and support them in the role.
Perform other duties as necessary in support of business objectives.