Manager in Training

Autozone•Tulsa, OK

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare the employee for promotion into a Retail Store Management position. The role focuses on leadership development, customer service excellence, and operational expertise through hands-on assignments and structured learning opportunities. Depending on prior experience and performance, an MIT could progress into management within 8–12 weeks. Progression through the training program must be consistent for consideration for management openings; promotion is performance-based and subject to management availability. Under the Store Manager’s guidance, MITs lead by example and demonstrate initiative and strong leadership. They support store performance, team development, customer service, and store operations while helping advance AutoZone’s mission of providing trusted automotive solutions.

Requirements

  • 1–2 years of prior experience as a retail manager or supervisor.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

  • Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
  • Maintain clear and effective communication with employees and customers to drive store execution and performance.
  • Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
  • Support store operations, ensure compliance with policies, and uphold structured training processes.
  • Assist with staffing, mentoring, and training employees to develop a strong, successful team.
  • Lead customer service activities, provide outstanding experiences, and proactively resolve concerns.
  • Oversee inventory accuracy, store merchandising, and sales strategies.
  • Complete management skills training and learn key aspects of store operations and AutoZone culture.
  • Demonstrate consistent progression throughout the training program to be considered for management openings.
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