Manager In Training

Sidecar Doughnuts and Coffee•Los Angeles, CA

7d•Hybrid

About The Position

Sidecar Doughnuts & Coffee is seeking a dynamic leader with a passion for delivering exceptional guest experiences and developing future leaders. This role is pivotal in driving the success of the establishment. Sidecar Doughnuts & Coffee is described as one of the most exciting brands in the industry, a benchmark concept, and one of the busiest in the country. They emphasize a serious commitment to their work, service, product, and design, aiming to be the happiest part of their guests' day. The company believes in taking care of its people by creating a safe and inclusive environment with growth opportunities, competitive compensation, and benefits.

Requirements

3+ years in restaurant management or a similar leadership role in hospitality.
Humble, Hungry, Mindful characteristics
Humble Coachable: you welcome and receive constructive feedback
Team Player: you act and speak with the mindset of “we” rather than “I”
Helpful and Supportive : you look for opportunities to serve and support the team and guests
Hungry Self-Motivated: you display a desire to grow and learn
Inspired : you are motivated to do your job well
Hard-Working : you know your role and commit to it. You also take initiative and seek more responsibility
Mindful Self-Aware : you are aware of your feelings and how your feelings may affect your work and others
People-Aware : you can read the temperature of the room, verbal and non-verbal communication (body language) of your co-workers and customers, and respond respectfully and supportive
Situationally Aware : You can recognize and navigate a variety of scenarios. You can remain poised and calm in most stressful situations. Both leading to positive outcomes
Customer-Focused Approach: A passion for creating exceptional guest experiences.
Problem-Solving Abilities: A knack for thinking on your feet and making sound decisions under pressure.
Business Acumen: A solid understanding of budgeting, P&L statements, and cost control.
Communication Skills: Strong verbal and written skills to present to executive leadership and interact with staff, vendors, and guests seamlessly.
Applicants for the MIT positions must be flexible to be assigned to any of our locations once training is completed.
Training will be completed in stages and at multiple locations over 7 weeks.
Applicants for the MIT position must be willing and able to travel to various locations until assigned to one of our locations.

Responsibilities

Skilled Positions: Dish, Fry/Glaze, Prep 1, Server, Barista, Prep 2, Cake, & Yeast
Team Member Selection: leverage the application pool to identify, interview, and hire your team
Leadership & Team Development: Inspire, train, and mentor your team to exceed performance expectations and deliver top-notch service.
Product Execution: Learn and execute all food and beverage recipes, joining your team on the production line from time to time
Operational Excellence: Oversee daily operations, ensure compliance with health and safety standards, and maintain a clean, organized, and efficient work environment.
Guest Experience: Monitor service quality, promptly address guest feedback, and ensure every customer is delighted.
Team Member Experience: Foster a safe, welcoming, and positive working environment for your team, ensuring each individual feels heard, seen, and valued.
Financial Management: Manage budgets, monitor costs, and implement strategies to maximize revenue and profitability.
Marketing & Promotions: Collaborate on marketing initiatives, community outreach, and special events to enhance the restaurant’s visibility and reputation.