Manager In Training

Serenity Mental Health Centers • Gilbert, AZ

12d

About The Position

Serenity is seeking a motivated Manager in Training for a development opportunity designed to build healthcare clinic operations and leadership skills through hands-on experience and mentorship. The role includes immersive rotations lasting 1–3 months across various clinic positions, with the goal of preparing the employee for a leadership role in Serenity’s expanding business. The position combines patient-facing work, business development, promotion of healthcare options, and operational learning. A willingness to relocate is required. Work may involve supporting suicidal patients and listening to trauma from patients with PTSD, which may be triggering. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

• At least 1 year of supervisory experience, or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Commitment to a patient-centric culture and interest in driving business growth and achieving organizational objectives.
• Self-driven and results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
• Promote Serenity’s healthcare options and respond to customer objections.
• Learn business development strategies and collaborate on marketing initiatives to drive business growth.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system for accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Serve as a liaison between the organization and patients, supporting a positive patient experience.
• Maintain patient confidentiality and resolve common patient or customer concerns.

Benefits

• Medical insurance coverage for the employee and dependents.
• Vision insurance coverage for the employee and dependents.
• Dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with additional rewards for referring candidates.
• Career advancement opportunities, with a stated path from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed