Manager in Training

Circle K Stores • Bakersfield, CA

19d • Onsite

About The Position

The Manager in Training supports the management of a retail site by recruiting, hiring, training, and supervising employees; maintaining customer service and site standards; and managing operational and financial functions. The role requires the ability to perform and supervise duties described for Customer Service Representatives and Assistant Site Managers, use site computer systems and reports, and work with minimal direction. The position is based at 1030 Oak St, Bakersfield, California 93304, with flexible availability.

Requirements

• High school diploma or GED preferred.
• Retail sales experience preferred.
• Ability to perform the essential duties and work in the described conditions.
• Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
• Ability to use a computer or acquire the skills needed to use site systems, including analyzing reports and managing inventory, cash, and counseling notices.
• Valid driver's license and adequate transportation to and from bank and corporate management meetings.
• Ability to communicate orally and in writing in English.

Nice To Haves

• High school diploma or GED.
• Retail sales experience.

Responsibilities

• Recruit, hire, train, supervise, and motivate employees while promoting excellent customer service.
• Assign tasks and maintain a clean, organized, adequately stocked site that meets company standards.
• Schedule employees in accordance with company guidelines to support customer service and maintain the site image.
• Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
• Build professional relationships with suppliers and resolve customer complaints promptly and professionally.
• Promote a safe and positive public image in the neighboring community.
• Prepare timely written performance appraisals and provide performance-based feedback.
• Train employees on customer service, site image, marketing execution, safety procedures, and safety awareness.
• Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
• Evaluate site needs and develop action plans to achieve objectives.
• Maintain site files and manuals and ensure required reports are completed accurately and on time.
• Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
• Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
• Budget and forecast profit-and-loss lines and manage merchandise margins.
• Safeguard and account for money received and disbursed, and perform other financial analyses to maximize sales and net profits.
• Perform other duties as assigned or delegated by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED