Manager in Training

maurices • Lynchburg, VA

11d • $23 - $24 • Onsite

About The Position

The Manager in Training (MIT) works with store managers and store teams to achieve sales goals, drive a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program to prepare for a Store Manager position within 3–6 months and is expected to be relocatable to a specific new store or a group of new and existing stores. The role combines active participation in training modules and activities with fulfilling a managerial role on the team.

The MIT supports the store manager across customer experience, sales, talent management, and operational execution. This includes fostering a customer-focused and fashion-focused store environment; analyzing performance and managing plans, payroll, and schedules to meet business needs; hiring, coaching, developing, and holding associates accountable; and maintaining store standards, security, inventory controls, and compliance with company policies and procedures.

Requirements

• High school degree or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of setting and achieving goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere through resistance or setbacks.
• Must commit to a specific store location or a group of new and existing stores.
• Able to work varied hours and days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate and use all equipment necessary to run the store, including a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• Business or retail merchandising degree preferred.
• Fashion industry experience preferred.

Responsibilities

• Drive and achieve a customer-focused store environment, demonstrating customer awareness and using customer service training resources.
• Create and demonstrate fashion-focused store environments through associate dress, product knowledge, and fashion expertise.
• Analyze store performance and manage sales goals, plans, and priorities to achieve targets.
• Manage payroll hours and prepare schedules based on business needs, traffic patterns, and store activity.
• Assess visual needs and direct promotional changes to maximize sales.
• Direct the team’s use of sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, develop successors and talent pools, and nurture store talent.
• Provide actionable positive and corrective feedback, ensure accountability, and coach associates based on their strengths and development needs.
• Use company programs to develop talent and foster a fun, rewarding work environment where associates can reach their potential.
• Maintain an operationally sound store, as measured through opportunity audits, and minimize inventory loss.
• Direct the team’s effective use of store security equipment and maintain excellent customer service and a clean, organized store.
• Review daily sales documentation and ensure execution of company direction across POS, visual, HR, and operations.
• Follow and enforce company policies and procedures; respond to violations using HR resources and company guidelines.
• Complete all training modules and activities while performing a managerial role on the team.
• Commit to a specific store location or group of new and existing stores and be relocatable as expected for the role.

Benefits

• Choice of three medical plans, including a PPO or High-Deductible plan; High-Deductible plans offer a Health Savings Account option with an employer contribution.
• Dental and vision coverage.
• Healthcare and dependent-care Flexible Spending Accounts.
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse Life, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance and Short-Term Disability coverage at no cost to associates.
• Wellbeing platform with Personify Health.
• Employee Assistance Program for associates and their families.
• 401(k) with an immediately vested Safe Harbor matching contribution; eligibility may begin after 6 months of employment.
• Tuition Assistance program available after 1 year of employment.
• Early access to earnings through PayActiv.
• Accrued paid time off.
• Annual sick time award of 56 hours, prorated based on hire date unless otherwise required by law.
• Holiday pay for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.
• Monthly incentive compensation based on store performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED