Manager In Training

Serenity Mental Health Centers • Layton, UT

12d

About The Position

Serenity is seeking a motivated Manager in Training to gain hands-on experience across clinic roles and prepare for a leadership position within the organization. Through training and mentorship, the employee will learn clinic operations and develop skills to lead teams and support business growth. The role serves as a liaison between Serenity and patients, connecting with individuals, promoting medical solutions, and helping patients access treatment. It includes rotations of one to three months across clinic positions, training in communication, business development, patient experience, data-driven care coordination, and patient consultations. The role requires willingness to relocate to Layton or Holladay, Utah, or elsewhere as needed. Employment is contingent on successfully completing a criminal background check. Working with suicidal patients and hearing trauma related to PTSD may be triggering.

Requirements

• At least one year of experience in a supervisory role, or currently pursuing a business-related field of study.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• A patient-centric approach and genuine interest in business growth and organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in immersive one-to-three-month rotations across various clinic positions.
• Promote healthcare options and respond to customer objections.
• Learn and contribute to business development and marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Maintain confidentiality and resolve common patient or customer concerns.
• Support organizational objectives and business growth.

Benefits

• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually, comprising 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with rewards for referring candidates.
• Career advancement opportunities, including a path from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed