Manager in Training

maurices • Bismarck, ND

89d • Onsite

About The Position

The Manager in Training (MIT) works with the store manager and store team to achieve sales goals, create a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program designed to prepare them for a Store Manager position within 3–6 months. The position carries an expectation that the MIT will be relocatable to a specific new store or a group of new and existing stores. The MIT must actively participate in all training modules and activities while also fulfilling a managerial role on the team.

The MIT supports the store manager in customer service, sales, talent management, and operational execution. This includes driving a customer-focused and fashion-focused store environment; analyzing performance and managing payroll and scheduling to achieve sales goals; hiring, developing, coaching, and holding associates accountable; and ensuring the store follows company direction, policies, and procedures.

This role is based at Store 0021-Kirkwood Mall in Bismarck, North Dakota. It requires varied hours and days as business dictates, the ability to perform physical store tasks, and the ability to operate store equipment and a computerized register system.

Requirements

• High school degree or GED.
• Supervisory experience in a customer-focused environment.
• Proven track record of setting and achieving goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Commitment to a specific store location or a group of new and existing stores.
• Ability to work varied hours and days as business dictates.
• Ability to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Ability to operate and use equipment necessary to run the store, including a computerized register system.
• Ability to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• A business or retail merchandising degree.
• Experience in the fashion industry.

Responsibilities

• Support the store manager in achieving sales goals and driving a customer-focused store environment.
• Deliver product knowledge and fashion expertise to customers and demonstrate customer awareness in actions, priorities, and decisions.
• Lead by example by using customer service training resources.
• Analyze store performance and historical reports, and adjust plans and priorities to achieve sales goals.
• Manage the performance of the store team and payroll hours to support business needs and profitability.
• Assess visual needs and direct promotional changes to maximize sales in the short and long term.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team’s use of sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, nurture talent, develop successors, and maintain talent pools for store positions.
• Give direct, complete, actionable positive and corrective feedback and ensure accountability.
• Develop associates using company programs, including orientation, customer service training, and the MBA program.
• Assess associates’ strengths and weaknesses and coach them appropriately.
• Foster an environment where associates can reach their potential and experience a fun, rewarding workplace.
• Maintain an operationally sound store as measured through opportunity audits.
• Minimize inventory loss by directing effective use of store security equipment, customer service, store cleanliness and organization, and review of daily sales documentation.
• Execute company direction across POS, visual, HR, and operations, and use resources appropriately.
• Enforce and follow company policies and procedures; respond to violations and use HR resources in accordance with company guidelines.
• Actively participate in all training modules and activities while fulfilling a managerial role on the team.
• Commit to a specific store location or a group of new and existing stores and be relocatable as expected for the role.

Benefits

• Choice of three medical plans, including a PPO or High-Deductible plan; High-Deductible plans offer a Health Savings Account with an employer contribution.
• Dental and vision coverage.
• Healthcare and dependent care flexible spending accounts.
• Accident, critical illness, and hospital indemnity coverage.
• Voluntary life insurance for associates, spouses, and children.
• Long-term disability coverage.
• Basic life insurance and short-term disability coverage at no cost to associates.
• Access to the Personify Health wellbeing platform.
• Employee Assistance Program for associates and their families.
• 401(k) eligibility after 6 months of employment, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after 1 year of employment.
• Early access to earnings through PayActiv.
• Accrued paid time off.
• Annual sick time award of 56 hours, prorated based on hire date unless otherwise required by law.
• Holiday pay for New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED