Manager in Training

Career Opportunities with Now Optics•Lodi, CA
•Onsite

About The Position

Stanton Optical is hiring a Manager in Training to develop future leaders in a fast-paced retail optical environment. The role focuses on creating an easy, memorable experience for patients and customers as they move through the sales process and find eyewear that meets their needs. The company describes the position as an opportunity for self-motivated individuals to influence their earning and career potential. The position pays $17–$21 per hour, plus 2% commission on personal sales. Work hours are determined by business needs. Stanton Optical is part of Now Optics, whose vision is to modernize the eye care experience for all people and whose mission is to make eye care easy. Its iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment.

Requirements

  • At least 1 year of proven success delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
  • Demonstrated leadership ability, with at least 3 years of experience in a fast-paced retail environment.
  • Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
  • Ability to communicate effectively with a diverse group of people.
  • Schedule flexibility; work hours are determined by business needs.
  • Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

  • An associate degree or 2 years of store management experience.
  • Optical experience.
  • Passion for customer and patient care and eagerness to share that passion with others.
  • Strong interest in learning and fostering innovation among the team.
  • Ability to promote high work standards and empower others with an entrepreneurial mentality.

Responsibilities

  • Greet patients and customers entering the store and identify their needs to provide an easy, memorable experience.
  • Present available promotional products and services.
  • Answer customer inquiries.
  • Resolve customer complaints, address dissatisfied patients, and provide solutions.
  • Attain established sales goals while complying with company and local policies and procedures.
  • Follow quality-control standards, including OSHA and other safety requirements.
  • Maintain brand standards and perform basic housekeeping duties as needed.
  • Perform other duties as assigned and required.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Free eyeglasses: 2 pairs per year with no dollar limit.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Professional development and promotion opportunities.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Friends and family discounts on products.
  • Competitive variable compensation opportunities and sales commission.
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