Manager In Training
Planet Fitness - Baseline Fitness•Prairieville, LA
•$14 - $0
About The Position
The Manager In Training assists with overseeing gym operations to ensure a positive member experience. The role includes accelerated training to prepare for future club manager positions and provides support to the Club Manager in managing staff, member service, and daily club operations.
Requirements
- Honesty and a strong work ethic.
- Strong customer service skills.
- Strong communication, organizational, and leadership skills.
- Basic computer proficiency.
- Ability to stand and walk for at least 75% of the shift.
- Ability to talk in person or on the phone for at least 75% of the shift.
- Ability to lift up to 50 lbs. for less than 30% of the time.
- Demonstrates customer service, active listening, problem-solving, diplomacy, and timely communication with staff and supervisors.
Responsibilities
- Assist in recruiting, hiring, training, and developing staff.
- Support member service oversight and ensure staff provide a positive customer experience.
- Perform front desk tasks, including welcoming members, conducting gym tours, explaining amenities, and responding to member service questions or issues.
- Assist with team member management and provide backup support to the Club Manager as needed.
- Help create and maintain a positive image of the club.
- Ensure the gym opens and closes promptly when the Club Manager is absent.
- Assist with preparing schedules and arranging shift coverage as needed.
- Supervise team members in the Club Manager’s absence.
- Assist with coaching and counseling team member performance to help meet company standards.
- Assist with implementing and following company policies and procedures.
- Help oversee gym cleanliness and appearance.
- Ensure team members know about and are trained on current marketing promotions.
- Assist with ordering supplies, maintaining inventory, and tracking reports as needed.
- Successfully complete and demonstrate the MIT training guide.
Benefits
- Dollars for Scholars Program
- Employee Appreciation Program
- Free membership for self and one family member or friend
- Team Member Support Team
- Health, dental, and vision insurance
- Critical illness insurance
- Short-term disability insurance
- Accident insurance
- Voluntary life insurance
- Pet insurance
- HSA
- Advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
