Manager In Training

Autozone • Kentwood, MI

12d

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare the employee for promotion into a Retail Store Management position. Through leadership training, customer service responsibilities, operational oversight, hands-on assignments, and structured learning opportunities, the MIT develops the skills needed to manage an AutoZone store. Under the Store Manager’s guidance, MITs lead by example, support store performance, develop team members, and deliver exceptional customer service. Progression to management may occur within 8–12 weeks depending on prior experience and performance, but requires consistent advancement through the training program and is subject to performance and management availability.

Requirements

• 1–2 years of prior experience as a retail manager or supervisor.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

• Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
• Maintain clear and effective communication with employees and customers to support store execution and performance.
• Learn to manage, analyze, and reconcile monthly Profit & Loss (P&L) statements to optimize store profitability.
• Support store operations, ensure compliance with policies, and uphold structured training processes.
• Assist with staffing, mentoring, and training employees to develop a strong team.
• Lead customer service activities, provide outstanding experiences, and proactively resolve customer concerns.
• Oversee inventory accuracy, store merchandising, and sales strategies.
• Complete management skills training and learn key aspects of store operations and AutoZone culture.
• Demonstrate consistent progression throughout the training program to be considered for management openings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed