Manager In Training

Circle K Stores•Moreno Valley, CA
•Onsite

About The Position

The Manager In Training supervises store employees and supports the operation of a Circle K store. The role oversees hiring, training, scheduling, performance feedback, customer service, store conditions, communications, inventory, safety, and financial performance. The position requires regular onsite attendance, open availability, and the ability to work a minimum of 50 hours per week across shifts, weekends, and holidays. Work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

  • High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
  • Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to supervise and manage functions described in the CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to use a computer, or acquire the skills needed to use one for reports, inventory control, cash control, and employment-related forms.
  • Valid driver’s license and dependable transportation.
  • Open availability.
  • Ability to communicate orally and in writing in English.
  • Ability to perform the essential duties and physical functions and work in the described conditions.
  • Ability to operate a motor vehicle.
  • Ability to sit for long periods of time.
  • Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.
  • Ability to work a minimum of 50 hours per week.
  • Ability to work alone with minimum direction and periodic supervision.
  • Ability to stand and/or walk for an entire shift; grasp, reach, and manipulate objects throughout the shift; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull; and operate a cash register and/or computer keyboard.
  • Ability to occasionally lift or carry up to 30 pounds from ground to overhead and up to 50 pounds from ground to waist; push or pull with arms up to 20 pounds; and climb a ladder when needed.
  • Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors, and tolerate occasional noise.

Nice To Haves

  • High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience (preferred).

Responsibilities

  • Directly supervise the activities of two or more full-time employees.
  • Recruit, hire, train, schedule, coach, and manage employees, applying non-discriminatory management practices.
  • Assign tasks and maintain a clean, stocked, organized, and well-kept store in accordance with company standards.
  • Promote excellent customer service and resolve customer complaints professionally and promptly.
  • Develop positive relationships with suppliers and promote a safe, positive image in the community.
  • Prepare timely employee performance appraisals and check-ins, provide performance-based feedback, and ensure required training is completed.
  • Train employees on customer service, store image, marketing execution, safety, cash awareness, and company expectations.
  • Communicate information to employees in a timely manner and hold ongoing communication meetings with store employees and the Market Manager.
  • Evaluate store needs and develop action plans to achieve objectives; maintain store files and manuals.
  • Ensure required reports are accurate and timely, merchandise is stocked and attractively displayed and priced correctly, and employment posters and signs are accessible.
  • Analyze sales and expense information, budget and forecast P&L lines, manage merchandise margins, and take action to maximize sales and net profits.
  • Safeguard and account for money received and disbursed, conduct necessary financial analysis, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
  • Perform store duties that may include stocking inventory, replenishing fountain syrups, cleaning parking lots and gas pumps, and taking out garbage.
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