Manager in Training

Circle K Stores•Colorado Springs, CO

6d•Onsite

About The Position

The Manager in Training supports store operations and is expected to perform the duties and responsibilities associated with managing a site. The role includes leading, hiring, training, scheduling, and supervising employees; maintaining customer service and site standards; managing supplier and community relationships; organizing site records and reports; and analyzing sales, expenses, budgets, forecasts, and merchandise margins. The manager works with minimal direction and supervision and is expected to act as an effective manager, supervisor, and leader. The position is primarily indoors but also involves outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The hiring range is $17.50 to $18.30.

Requirements

High school diploma or GED preferred.
Experience in retail sales preferred.
Ability to perform the essential duties and work in the conditions described in the job posting.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures.
Develop methods to ensure employees receive communications promptly and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and other duties as assigned or delegated by a supervisor.