Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training for a role designed to provide hands-on experience in clinic positions and prepare the employee for a leadership position. Through training and mentorship, the employee will learn clinic operations and develop skills to lead and support business growth. The role serves as a liaison between Serenity and patients, connecting with individuals, promoting medical solutions, and supporting patients. The position includes immersive rotations of one to three months across clinic roles, training in persuasive communication and business development, and work to elevate the patient experience. The employee will use the Electronic Health Records system for care coordination and develop consultation skills to gather patient information and help design personalized treatment plans. Willingness to relocate is required. The role may involve working with suicidal patients and hearing trauma from patients with PTSD, which may be triggering. Employment is contingent on successfully completing a criminal background check upon hire.
Requirements
- At least one year of supervisory experience or currently pursuing a business-related field of study.
- At least two years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and resolve common patient or customer concerns.
- A patient-centric approach and genuine interest in business growth and organizational objectives.
- Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Participate in one- to three-month rotations across various clinic positions.
- Promote healthcare options and respond to customer objections.
- Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Support patients and serve as a liaison between the organization and patients.
Benefits
- Medical insurance coverage for the employee and dependents.
- Vision insurance coverage for the employee and dependents.
- Dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with additional rewards.
- Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
