Manager in Training

Big Brand Tire & Service • Mesa, AZ

6d • $21 - $23

About The Position

The Manager in Training leads shop operations and helps deliver an exceptional customer experience. The role includes opening and closing the shop, setting daily priorities, maintaining a safe, clean, and efficient workplace, and supporting the team during peak business times. The Manager in Training advises customers, prepares estimates, explains recommended work, and closes sales, while connecting technicians' inspection findings to clear customer recommendations.

The position also involves coaching service advisors and technicians, reinforcing processes, managing inventory and ordering, handling cash and point-of-sale transactions, scheduling, tracking key performance indicators, and supporting OSHA/EHS compliance. The Manager in Training covers for the Store Manager when needed and is expected to model high standards on every shift. The role offers progression opportunities into Store Management or multi-unit leadership.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver's license.
• Ability to lift 70 pounds.
• Open availability, including weekends.

Responsibilities

• Open and close the shop, set the daily game plan, and maintain a safe, clean, and efficient workplace.
• Greet and advise customers, build estimates, explain work clearly, and close sales.
• Translate technician inspections into trusted customer recommendations and serve as a bridge between technicians and customers.
• Coach service advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
• Manage inventory and ordering, cash handling and point-of-sale transactions, scheduling, KPI tracking, and OSHA/EHS compliance.
• Cover for the Store Manager when they are out and model high standards on every shift.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurance.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Store Management or multi-unit leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed