Manager in Training

Circle K Stores•Colorado Springs, CO
•Onsite

About The Position

The Manager in Training role prepares the employee to manage a store site by supervising and training employees, ensuring excellent customer service and site standards, and managing operational and financial functions. The position requires working with minimal direction and serving as an effective manager, supervisor, and leader. Work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in walk-in coolers or freezers and to noise. The hiring range is $17.50 to $18.30.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer or acquire the necessary skills, including analyzing reports and managing inventory, cash, and counseling notices.
  • Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.

Nice To Haves

  • High school diploma or GED.
  • Retail sales experience.

Responsibilities

  • Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
  • Develop, manage, and assign tasks to maintain a clean, stocked, organized site that meets company standards.
  • Maintain a professional and supportive image among subordinates and supervisors.
  • Schedule employees within company guidelines to maximize customer service and maintain the site image.
  • Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Develop positive, professional relationships with suppliers.
  • Promote excellent customer service and resolve complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide appropriate performance feedback.
  • Train employees to meet company standards for customer service, site image, and marketing execution.
  • Train employees on safety procedures and promote safety awareness.
  • Ensure employees receive appropriate communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Ensure required and requested reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment-related posters and signs are accessible to employees.
  • Analyze daily sales and expense information and take action to maximize sales and net profits.
  • Budget and forecast P&L lines and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analysis needed to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
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