Manager In Training

Serenity Mental Health Centers•Richardson, TX

About The Position

Serenity is hiring a motivated Manager in Training to develop future leaders for its growing healthcare business. The role provides hands-on experience in clinic positions through immersive rotations lasting 1–3 months, supported by training and mentorship. The position serves as a liaison between Serenity and patients, helping promote medical solutions and support patients as they pursue treatment. Willingness to relocate is required. The role involves working with suicidal patients and hearing trauma from patients with PTSD, which may be triggering for some people. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

  • At least 1 year of supervisory experience or currently pursuing a business-related field of study.
  • At least 2 years of sales experience.
  • Exceptional interpersonal skills.
  • Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
  • Patient-centric approach and genuine interest in driving business growth and achieving organizational objectives.
  • Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
  • Willingness to relocate.
  • Successfully complete a criminal background check upon hire.

Responsibilities

  • Participate in 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
  • Promote healthcare options and address customer objections through persuasive communication.
  • Learn and apply business-development strategies and collaborate on marketing initiatives.
  • Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
  • Use the Electronic Health Records system to support accurate and efficient care coordination.
  • Conduct consultations to gather patient information and develop personalized treatment plans.
  • Maintain confidentiality and resolve common patient or customer concerns.
  • Contribute to business growth and organizational objectives.

Benefits

  • Medical, vision, and dental insurance coverage for the employee and dependents.
  • 20 days off annually: 10 PTO days and 10 holidays.
  • 401(k) plan.
  • Employee referral program with rewards for referring candidates.
  • Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
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