Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training to build healthcare business and leadership skills through hands-on experience in clinic roles. The position includes immersive rotations lasting 1–3 months across different clinic positions, along with comprehensive training and mentorship in clinic operations. The role is intended to prepare the successful candidate for future leadership opportunities within Serenity. The position combines patient interaction with business development. The Manager in Training helps patients learn about medical solutions and treatments, supports a positive patient experience, gathers information during consultations, and contributes to personalized treatment planning and care coordination using the Electronic Health Records system. The role also develops skills in persuasive communication, responding to customer objections, business growth, and marketing initiatives. The position requires willingness to relocate and successful completion of a criminal background check upon hire. Work may involve contact with suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and resolve common patient or customer concerns.
- Commitment to a patient-centric culture and genuine interest in business growth and organizational objectives.
- Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing development.
- Willingness to relocate.
- Successful completion of a criminal background check upon hire.
Responsibilities
- Complete immersive 1–3 month rotations across various clinic positions.
- Learn clinic operations and develop leadership skills through training and mentorship.
- Promote healthcare options and address customer objections.
- Collaborate on business development and marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system for accurate care coordination.
- Conduct consultations to gather patient information and support personalized treatment plans.
- Connect with patients and support a positive patient experience.
Benefits
- Clear opportunities for career advancement, from Assistant Management to Operations Management, Regional Management, and beyond.
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards for referring candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
