Manager in Training

Circle K Stores•Thornton, CO

11d•Onsite

About The Position

The Manager in Training supports store operations and develops the skills needed to manage employees, customer service, site standards, safety, communication, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and providing feedback to employees; resolving customer concerns; maintaining supplier and community relationships; and ensuring the site is clean, stocked, organized, and operated according to company standards. The position also involves analyzing sales and expenses, managing merchandise and cash controls, and completing required reports and records. The work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee may occasionally encounter cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The role requires working with minimal direction and acting as an effective manager, supervisor, and leader. The hiring range is $18.00 to $19.00.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials identified in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions identified in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and controlling inventory and cash.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate information in a timely manner, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.