Manager In Training

Serenity Mental Health Centers • Summerlin, NV

11d

About The Position

Serenity is seeking a highly motivated Manager in Training to build business acumen and prepare for a leadership role in its expanding healthcare organization. The position provides hands-on experience in clinic roles through immersive rotations lasting 1–3 months, along with comprehensive training and mentorship in clinic operations, team leadership, and business growth. The role serves as a key liaison between the organization and patients, promoting medical solutions and supporting patients as they pursue treatment. The work may involve supporting suicidal patients and listening to trauma from patients with PTSD, which may be triggering for some people. Willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire.

Requirements

• At least 1 year of supervisory experience, or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in business growth and organizational objectives.
• Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in 1–3 month rotations across clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and handle customer objections through persuasive communication.
• Learn business development strategies and collaborate on marketing initiatives to drive business growth.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Maintain patient confidentiality and resolve common patient or customer concerns.
• Contribute to organizational objectives and pursue opportunities for professional development.

Benefits

• Clear path to advancement, including Assistant Management, Operations Management, and Regional Management.
• Medical, vision, and dental insurance coverage for employees and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee Referral Program with rewards for referring candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed