Manager in Training

Big Brand Tire & Service•San Francisco, CA

2d•$35 - $45

About The Position

The Manager in Training helps lead automotive service operations and deliver a strong customer experience. The role involves opening and closing the shop, setting the daily plan, maintaining a safe and efficient environment, advising customers, preparing estimates, explaining recommended work, and supporting sales. The Manager in Training also connects technicians with customers by communicating inspection results and recommendations, coaches team members, and helps run business operations including inventory, ordering, cash handling, scheduling, KPI tracking, and compliance. This person covers for the Store Manager when needed and models high standards on every shift.

Requirements

At least 1–3 years of experience in automotive service management or retail repair leadership.
Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
Proven ability to lead a team in a high-volume, fast-paced environment.
Excellent communication and problem-solving skills.
Valid driver's license.
Ability to lift 70 lbs.
Self-starter who thrives on results, accountability, and growth.
Open availability, including weekends, to support the team during peak business times.

Responsibilities

Open and close the shop, set the daily game plan, and maintain a safe, clean, and efficient workplace.
Greet and advise customers, build estimates, explain work clearly, and close sales.
Communicate inspection results and recommendations between technicians and customers.
Coach service advisors and technicians, reinforce processes, celebrate successes, and address performance gaps.
Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
Cover for the Store Manager when they are absent and model high standards on every shift.