Manager in Training

maurices • Lebanon, PA

11d • Onsite

About The Position

The Manager in Training (MIT) works with the store manager and store team to achieve sales goals, create a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program designed to prepare them for a Store Manager position within 3–6 months. The role requires a commitment to a specific store location or group of new and existing stores, and the MIT is expected to be relocatable to that store or group. The MIT must actively participate in all training modules and activities while fulfilling a managerial role on the team.

The MIT supports the store manager in customer experience, sales performance, talent management, and operational execution. This includes maintaining fashion-focused service and presentation, managing sales goals and payroll, scheduling, hiring and developing associates, maintaining store operations and security, and following company policies and procedures.

Requirements

• High school diploma or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of setting and achieving goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Commitment to a specific store location or group of new and existing stores, including relocation as required.
• Able to work varied hours and days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to eight hours or longer as necessary.
• Able to operate and use all equipment necessary to run the store, including a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• A business or retail merchandising degree.
• Experience in the fashion industry.

Responsibilities

• Drive and achieve a customer-focused store environment, demonstrating awareness of customer needs in actions, priorities, and decisions.
• Create fashion-focused store environments by providing product knowledge and fashion expertise through associate dress and customer interactions.
• Lead by example by using customer service training resources.
• Analyze store performance using historical reports and adjust plans and priorities to achieve sales goals.
• Manage store team performance and payroll hours to meet business needs and sustain profitability.
• Assess visual needs and direct promotional changes to maximize sales in the short and long term.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team in using sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, develop successors and talent pools, and nurture talent through store-community networks.
• Provide timely, direct, complete, actionable positive and corrective feedback and ensure accountability.
• Develop associates using company programs, including orientation, customer service training, and the MBA program.
• Assess associates’ strengths and weaknesses and coach them appropriately.
• Cultivate an environment that helps others reach their potential and fosters a fun, rewarding workplace.
• Maintain an operationally sound store as measured through opportunity audits.
• Minimize inventory loss by directing effective use of security equipment, excellent customer service, store cleanliness and organization, and review of daily sales documentation.
• Execute company direction across POS, visual, HR, and operations, using resources appropriately.
• Enforce and follow company policies and procedures, respond appropriately to violations, and use HR resources to follow company guidelines.
• Complete all training modules and activities while fulfilling a managerial role on the team.

Benefits

• Choice of three medical plans, including a PPO or high-deductible plan; high-deductible plans offer a Health Savings Account with an employer contribution.
• Dental and vision coverage.
• Healthcare and dependent-care Flexible Spending Accounts.
• Accident, critical illness, and hospital indemnity coverage.
• Voluntary life insurance for associates, spouses, and children.
• Long-term disability coverage.
• Basic life insurance and short-term disability coverage at no cost to associates.
• Wellbeing platform with Personify Health.
• Employee Assistance Program for associates and their families.
• 401(k) eligibility after six months, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after one year of employment.
• Early access to earnings powered by PayActiv.
• Accrued paid time off.
• Annual sick time, prorated based on hire date where applicable.
• Holiday pay for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED