Manager in Training

Circle K•Saint Augustine, FL

22d•Onsite

About The Position

The Manager in Training role is responsible for developing the skills needed to manage a store and its employees. Duties include hiring, training, scheduling, supervising and supporting employees; maintaining customer service, site cleanliness, merchandise presentation and safety; managing supplier and community relationships; communicating with employees and the Market Manager; organizing site files and reports; and analyzing sales, expenses and financial performance to maximize sales and net profits. The role works with minimal direction and supervision and performs work primarily indoors, with some outdoor duties and occasional exposure to cold temperatures and noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools and materials described in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer or acquire the skills needed to use site computers, including for report analysis, inventory control, cash control and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision and to act as an effective manager, supervisor and leader.

Nice To Haves

Retail sales experience.

Responsibilities

Recruit, hire and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized and maintained according to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent customer service and resolve complaints in a timely, professional manner.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive appropriate communications in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.