Manager in Training

maurices • Gettysburg, PA

11d • Onsite

About The Position

The Manager in Training (MIT) works with store managers and store teams to achieve sales goals, create a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program to prepare for a Store Manager position within 3–6 months and is expected to be relocatable to a specific new store or a group of new and existing stores. The role combines active participation in all training modules and activities with managerial responsibilities on the team.

The MIT supports the Store Manager across customer service, sales, talent management, and operational execution. This includes driving customer-focused and fashion-focused service; analyzing sales performance and managing schedules, payroll, and promotional changes; hiring, coaching, and developing associates; and maintaining operational standards, minimizing inventory loss, following company direction, and enforcing policies and procedures.

Requirements

• High school degree or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of setting and achieving goals and executing company direction.
• Experience hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Must commit to a specific store location or a group of new and existing stores.
• Able to work varied hours and days as business dictates.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate and use all equipment necessary to run the store, including a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• A business or retail merchandising degree is preferred.
• Fashion industry experience is preferred.

Responsibilities

• Participate in all training modules and activities while fulfilling a managerial role on the team.
• Drive and achieve a customer-focused store environment and demonstrate fashion expertise and product knowledge to customers and associates.
• Lead by example by using customer service training resources and keeping customer needs central to decisions and priorities.
• Analyze historical store performance, manage sales goals, and adjust plans and priorities to achieve goals.
• Manage store team performance and payroll hours to support business needs and profitability.
• Assess visual needs and direct promotional changes to maximize sales in the short and long term.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team in using sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, nurture talent, and develop successors and talent pools for store positions.
• Give direct, complete, actionable positive and corrective feedback and ensure accountability.
• Develop associates through company programs, including orientation, customer service training, and the MBA program.
• Assess associates’ strengths and development needs and coach them appropriately.
• Foster an environment in which associates can reach their potential and enjoy a fun, rewarding workplace.
• Maintain an operationally sound store as measured through opportunity audits.
• Minimize inventory loss by directing effective use of security equipment, excellent customer service, store cleanliness and organization, and review of daily sales documentation.
• Execute company direction across POS, Visual, HR, and Operations, and use resources appropriately.
• Follow and enforce company policies and procedures; respond to violations and use HR resources in accordance with company guidelines.
• Commit to a specific store location or group of new and existing stores.

Benefits

• Choice of three medical plans, including a PPO or High-Deductible plan; High-Deductible plans include the option of a Health Savings Account with an employer contribution.
• Dental coverage.
• Vision coverage.
• Healthcare and Dependent Care Flexible Spending Accounts.
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance at no cost to associates.
• Short-Term Disability coverage at no cost to associates.
• Access to the Personify Health wellbeing platform.
• Employee Assistance Program for associates and their families.
• 401(k) eligibility after 6 months of employment, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after 1 year of employment.
• Early access to earnings powered by PayActiv.
• Accrued Paid Time Off.
• Annual sick time award of 56 hours, prorated based on hire date unless applicable law requires otherwise.
• Holiday pay for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED