Manager In Training

Texas Car Title & Payday Loan Services•Lewisville, TX

10d

About The Position

This is a customer-facing, performance-driven role focused on helping customers understand their needs and make decisions about financial solutions. The position involves both inbound and outbound conversations, asking follow-up questions, addressing hesitation or rejection, and discussing financial matters. It suits someone who can remain engaged in potentially uncomfortable conversations and stay motivated in a fast-paced, structured, goal-driven environment. The company provides structured training and ongoing coaching, with opportunities for advancement. The role has a 40-hour work week, including Saturdays. Branch hours are Monday through Friday, 10 a.m. to 6 p.m., and Saturday, 9 a.m. to 1 p.m.; Sundays are off. Compensation is $13.35–$15.24 per hour, with monthly bonus potential.

Requirements

High school diploma or equivalent.
Ability to work 40 hours per week, including Saturdays.
Satisfactory completion of pre-employment screenings.
Reliable personal transportation and a valid driver’s license.
Strong communication skills.
Ability to learn quickly and adapt.
Comfort speaking with customers over the phone and in person.

Nice To Haves

Customer service, sales, or collections experience.
Fluency in English and Spanish.

Responsibilities

Work directly with customers to understand their needs and guide them through financial solutions.
Handle inbound and outbound customer conversations, including outbound calls.
Ask direct and follow-up questions to help customers make decisions.
Address customer hesitation and objections, including in conversations about money.
Apply coaching and feedback to improve performance in a structured, goal-driven environment.