Manager in Training

Circle K•Warren, MI

15d•Onsite

About The Position

The Manager in Training role is responsible for learning and performing store management functions, including leading and training employees, delivering customer service, maintaining store standards, overseeing site operations, and managing financial performance. The role requires the ability to work independently with minimal direction while serving as an effective manager, supervisor, and leader. The position is based at 8069 22 Mile Rd, Shelby Twp, Michigan 48317. Work is primarily indoors, with occasional outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. Availability is flexible across days, evenings, overnights, and weekends.

Requirements

Ability to perform the essential duties and work under the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision and to function as an effective manager, supervisor, and leader.

Nice To Haves

High school diploma or GED preferred.
Retail sales experience preferred.

Responsibilities

Recruit, hire, train, and manage employees to support excellent customer service.
Assign tasks and maintain a clean, stocked, organized, and well-kept site according to company standards.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive professional relationships with suppliers and resolve customer complaints promptly and professionally.
Promote a safe and positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees on customer service, site image, marketing execution, and safety procedures.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits, along with other duties assigned or delegated by the supervisor.