Manager in Training

maurices • York, PA

11d • Onsite

About The Position

The Manager in Training (MIT) works with the store manager and store team to achieve sales goals, drive a customer-focused environment, manage talent and performance, and execute visual standards. The MIT participates in a training program designed to prepare them for a Store Manager position within 3–6 months. The role is hired with the expectation that the MIT can relocate to a specific new store or a group of new and existing stores. The MIT must actively participate in all training modules and activities while also fulfilling a managerial role on the team.

The MIT supports the store manager in customer service, sales, talent management, and operational execution. This includes creating a fashion-focused customer experience; analyzing store performance and managing sales goals, payroll, scheduling, and promotional changes; hiring, coaching, and developing associates; and maintaining operational standards, reducing inventory loss, and following company policies and procedures.

Requirements

• High school degree or GED required.
• Supervisory experience in a customer-focused environment required.
• Proven track record of achieving and setting goals and executing company direction.
• Experience in hiring, promoting, and motivating talent.
• Ability to lead by example, make sound decisions, and demonstrate professionalism.
• Excellent interpersonal and relationship-building skills.
• Diligence and ability to persevere in the face of resistance or setbacks.
• Must commit to a specific store location or a group of new and existing stores; the role expects relocation to the designated store or stores.
• Able to reach, push, pull, stand, squat, and bend for up to 8 hours or longer as necessary.
• Able to operate all equipment necessary to run the store and operate a computerized register system.
• Able to move or handle merchandise weighing up to 50 pounds.

Nice To Haves

• A business or retail merchandising degree preferred.
• Fashion industry experience preferred.

Responsibilities

• Work with the store manager and team to achieve sales goals and create a customer-focused environment.
• Deliver product knowledge and fashion expertise, demonstrate customer service practices, and maintain awareness of customer needs in actions and decisions.
• Analyze historical store performance and adjust plans and priorities to achieve sales goals.
• Manage store team performance and payroll hours to support business needs and profitability.
• Assess visual needs and direct promotional changes to maximize sales.
• Prepare schedules based on business needs, traffic patterns, and store activity.
• Direct the team’s use of sales-driving programs, including the associate ordering system and community outreach.
• Make hiring decisions, develop successors and talent pools, and provide positive and corrective feedback.
• Develop and coach associates using company programs, including orientation, customer service training, and the MBA program.
• Cultivate a fun, rewarding work climate that supports associates in reaching their potential.
• Maintain an operationally sound store as measured through opportunity audits.
• Minimize inventory loss by directing use of security equipment, maintaining customer service and store organization, and reviewing daily sales documentation.
• Execute company direction in POS, visual, HR, and operations, and use resources appropriately.
• Follow and enforce company policies and procedures; respond to violations using HR resources and company guidelines.
• Participate in all training modules and activities while fulfilling a managerial role on the team.

Benefits

• Choice of three medical plans, including a PPO or High-Deductible plan; High-Deductible plans offer a Health Savings Account with an employer contribution.
• Dental and vision coverage.
• Healthcare and dependent-care Flexible Spending Accounts.
• Accident, Critical Illness, and Hospital Indemnity coverage.
• Voluntary Life, Spouse, and Child Life Insurance.
• Long-Term Disability coverage.
• Basic Life Insurance and Short-Term Disability coverage at no cost to associates.
• Access to a Wellbeing platform with Personify Health.
• Employee Assistance Program for associates and their families.
• 401(k) eligibility after 6 months, with an immediately vested Safe Harbor matching contribution.
• Tuition Assistance after 1 year of employment.
• Early access to earnings powered by PayActiv.
• Accrued paid time off; newly hired full-time Assistant and First Assistant associates accrue 3.08 hours per pay period.
• Sick time awarded each January (56 hours, prorated based on hire date unless otherwise required by applicable law).
• Holiday pay for New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• Two weeks of New Parent Leave for birth, adoption, or foster placement.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED