MANAGER IN TRAINING

AutoZone•Grand Rapids, MI

About The Position

The Manager in Training (MIT) is a transitional role designed to prepare the employee for promotion into retail store management. The role focuses on leadership training, customer service excellence, and operational expertise through hands-on assignments and structured learning. With the Store Manager’s guidance, MITs lead by example, demonstrate initiative and leadership, and support store performance, team development, and the delivery of trusted automotive solutions. Progression to a management position may occur within 8–12 weeks depending on prior experience and performance, but promotion is performance-based and subject to management availability. MITs must demonstrate consistent progression throughout the training program to be considered for management openings. AutoZone describes its culture as customer-first and grounded in going the extra mile, dedication, teamwork, and growth. The company offers benefits programs intended to support employees’ physical, mental, and financial well-being. Minimum age requirements may apply, and benefit eligibility and waiting periods may apply; benefits may differ in Puerto Rico, Hawaii, and the U.S. Virgin Islands. An online application is required.

Requirements

  • 1–2 years of prior experience as a retail manager or supervisor.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail or analyzing company financials, such as Profit & Loss statements.

Responsibilities

  • Live The Pledge, deliver WOW! Customer Service, and cultivate a high-performing, engaged store team.
  • Maintain clear and effective communication with employees and customers to drive store execution and performance.
  • Learn to manage, analyze, and reconcile monthly Profit & Loss statements to optimize store profitability.
  • Support store operations, ensure compliance with policies, and uphold structured training processes.
  • Assist with staffing, mentoring, and training employees to develop a strong team.
  • Lead customer service activities, provide outstanding experiences, and proactively resolve concerns.
  • Oversee inventory accuracy, store merchandising, and sales strategies.
  • Complete management skills training and learn key aspects of store operations and AutoZone culture.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match
  • Stock Purchase Plan
  • AutoZoners Living Well Program with free mental health support
  • Opportunities for career growth
  • Paid time off for full-time AutoZoners
  • Life insurance options for full-time AutoZoners
  • Short- and long-term disability insurance options for full-time AutoZoners
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners
  • Tuition reimbursement for full-time AutoZoners
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