Manager In Training

Serenity Mental Health Centers•Holladay, UT
•Onsite

About The Position

Serenity is seeking a motivated Manager in Training to gain hands-on experience across clinic roles and develop toward a leadership position. Through training and mentorship, the employee will learn clinic operations and build skills to lead and support business growth. The role serves as a liaison between the organization and patients, helping connect them with medical solutions and supporting their care. The position requires willingness to relocate to Layton or Holladay, Utah. Work may involve interacting with suicidal patients and listening to trauma from patients with PTSD, which may be triggering. Employment is contingent on successfully completing a criminal background check.

Requirements

  • At least 1 year of experience in a supervisory role, or currently pursuing a business-related field of study.
  • Exceptional interpersonal skills.
  • Ability to maintain confidentiality and resolve common patient or customer concerns.
  • Commitment to a patient-centric culture and genuine interest in driving business growth and achieving organizational objectives.
  • Self-driven, results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
  • Willingness to relocate.
  • Successful completion of a criminal background check upon hire.

Responsibilities

  • Complete immersive rotations of 1–3 months across various clinic positions.
  • Promote healthcare options and address customer objections through persuasive communication.
  • Learn and apply business-development strategies and collaborate on marketing initiatives.
  • Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
  • Use the Electronic Health Records system to support accurate and efficient care coordination.
  • Conduct strategic consultations to gather patient information and develop personalized treatment plans.
  • Support clinic operations and prepare for leadership responsibilities and business growth.

Benefits

  • Medical insurance coverage for the employee and dependents.
  • Vision insurance coverage for the employee and dependents.
  • Dental insurance coverage for the employee and dependents.
  • 20 days off annually: 10 PTO days and 10 holidays.
  • 401k plan.
  • Employee Referral Program with rewards for referring candidates.
  • Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.
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