Manager In Training
About The Position
Serenity is seeking a motivated Manager in Training to develop into a leadership role within its healthcare business. The position provides hands-on experience in different clinic roles through immersive rotations of 1–3 months, along with training and mentorship in clinic operations, business development, patient consultations, and team leadership. The role serves as a liaison between Serenity and patients, promoting medical solutions and supporting patients as they consider personalized treatment plans. Training includes persuasive communication, business-growth and marketing strategies, patient-experience advocacy, use of the Electronic Health Records system for care coordination, and gathering patient information to inform treatment plans. Willingness to relocate is required. The role may involve working with suicidal patients and listening to trauma from patients with PTSD, which may be triggering. Employment is contingent on successfully completing a criminal background check upon hire.
Requirements
- At least 1 year of supervisory experience or currently pursuing a business-related field of study.
- At least 2 years of sales experience.
- Exceptional interpersonal skills.
- Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
- A patient-centric approach and genuine interest in business growth and organizational objectives.
- A self-driven, results-oriented mindset and interest in personal and professional development.
- Willingness to relocate.
- Successfully complete a criminal background check upon hire.
Responsibilities
- Complete immersive 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
- Promote healthcare options and respond to customer objections.
- Learn and apply business-development strategies and collaborate on marketing initiatives.
- Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
- Use the Electronic Health Records system to support accurate and efficient care coordination.
- Conduct consultations to gather patient information and develop personalized treatment plans.
- Resolve common patient or customer concerns while maintaining confidentiality.
Benefits
- Career advancement path from Assistant Management to Operations Management, Regional Management, and beyond.
- Medical, vision, and dental insurance coverage for the employee and dependents.
- 20 days off annually: 10 PTO days and 10 holidays.
- 401(k) plan.
- Employee referral program with rewards for referring candidates.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
