Manager In Training

Serenity Mental Health Centers • Richardson, TX

11d

About The Position

Serenity is seeking a motivated and ambitious Manager in Training for a role intended to build toward a leadership position within its expanding healthcare business. The position provides hands-on experience through immersive rotations of one to three months across various clinic roles, along with training and mentorship in clinic operations, leadership, and business growth. The Manager in Training serves as a liaison between the organization and patients, promoting medical solutions and supporting patients as they consider treatment options. The role includes learning to use the Electronic Health Records system, conduct consultations, gather patient information, and develop personalized treatment plans. A willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire. The posting notes that working with suicidal patients and listening to trauma from patients with PTSD may be triggering.

Requirements

• At least one year of supervisory experience or currently pursuing a business-related field of study.
• At least two years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and resolve common patient or customer concerns.
• Commitment to a patient-centric culture and a genuine interest in driving business growth and achieving organizational objectives.
• Self-driven and results-oriented mindset, with a record of exceeding expectations and seeking personal and professional development.
• Willingness to relocate.
• Successful completion of a criminal background check upon hire.

Responsibilities

• Participate in one- to three-month rotations across various clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and address customer objections through persuasive communication.
• Learn business-development strategies and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and design personalized treatment plans.
• Support business growth and organizational objectives.

Benefits

• Career advancement pathway from Assistant Management to Operations Management, Regional Management, and beyond.
• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with rewards for referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed