Manager in Training

Big Brand Tire & Service • Tucson, AZ

6d • $22 - $32

About The Position

The Manager in Training leads daily shop operations and helps deliver a high-quality customer experience. The role involves opening and closing the shop, setting the daily plan, maintaining a safe, clean, and efficient workplace, and supporting customers through service recommendations and sales. The manager serves as a link between technicians and customers, coaches team members, and helps ensure established processes and standards are followed.

Responsibilities also include inventory and ordering, cash handling and point-of-sale operations, scheduling, KPI tracking, and compliance with OSHA/EHS requirements. The Manager in Training covers for the Store Manager when needed and may progress into Store Management or a Multi-Unit leader role.

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales, such as tires, brakes, maintenance, or mechanical work.
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license.
• Ability to lift 70 lbs.
• Open availability, including weekends.

Responsibilities

• Open and close the shop and set the daily game plan.
• Keep the shop safe, clean, and efficient.
• Greet and advise customers, build estimates, explain work clearly, and close sales.
• Translate inspections into trusted recommendations by bridging communication between technicians and customers.
• Coach service advisors and technicians, reinforce processes, celebrate wins, and address performance gaps.
• Manage inventory and ordering, cash handling and POS, scheduling, KPI tracking, and OSHA/EHS compliance.
• Cover for the Store Manager when they are out and model high standards on every shift.

Benefits

• Competitive hourly rate plus commission and overtime opportunities.
• Paid vacation and holidays.
• Medical, dental, vision, life, and supplemental insurances.
• 401(k) with company match.
• Employee discounts.
• Referral bonuses.
• ASE reimbursement.
• Career growth opportunities, including progression into Store Management or Multi-Unit leader roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed