Manager In Training

Serenity Mental Health Centers • Chandler, AZ

12d

About The Position

Serenity is seeking a motivated Manager in Training for a developmental role in healthcare operations. The position provides hands-on experience through 1–3 month rotations across clinic positions, with training and mentorship intended to prepare the employee for a leadership role. The role serves as a liaison between the organization and patients, promoting medical solutions and supporting patient experience while learning clinic operations and business growth strategies.

Training includes persuasive communication and objection handling, business development and marketing initiatives, patient education and advocacy, use of the Electronic Health Records system for care coordination, and consultations to gather patient information and design personalized treatment plans. Willingness to relocate is required. Employment is contingent on successfully completing a criminal background check upon hire. Work involving patients may include supporting suicidal patients and listening to trauma disclosures from patients with PTSD, which may be triggering.

Requirements

• At least 1 year of supervisory experience or currently pursuing a business-related field of study.
• At least 2 years of sales experience.
• Exceptional interpersonal skills.
• Ability to maintain confidentiality and effectively resolve common patient or customer concerns.
• Commitment to a patient-centric culture and genuine interest in business growth and organizational objectives.
• Self-driven, results-oriented mindset, with a commitment to exceeding expectations and pursuing personal and professional development.
• Willingness to relocate.
• Successfully complete a criminal background check upon hire.

Responsibilities

• Participate in immersive 1–3 month rotations across various clinic positions to learn clinic operations and develop leadership skills.
• Promote healthcare options and address customer objections through persuasive communication.
• Learn and apply strategies to drive business growth and collaborate on marketing initiatives.
• Advocate for mental health, educate customers about treatments, and prioritize patient satisfaction.
• Use the Electronic Health Records system to support accurate and efficient care coordination.
• Conduct consultations to gather patient information and develop personalized treatment plans.
• Support patients and resolve common patient or customer concerns while maintaining confidentiality.

Benefits

• Medical, vision, and dental insurance coverage for the employee and dependents.
• 20 days off annually: 10 PTO days and 10 holidays.
• 401(k) plan.
• Employee referral program with additional rewards.
• Career advancement opportunities from Assistant Management to Operations Management, Regional Management, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed