Manager In Training (MIT) Internal

Circle K Stores•Brandon, FL

19h•Onsite

About The Position

The Manager In Training prepares to manage a store by carrying out leadership, employee supervision, customer service, site operations, training, communication, planning, and financial responsibilities. The role includes recruiting, hiring, training, scheduling, and evaluating employees; maintaining the store’s cleanliness, stock, presentation, and safety; building positive relationships with customers, suppliers, and the neighboring community; and ensuring that reports, files, and employment notices are properly maintained. The manager analyzes sales and expenses, manages budgets and merchandise margins, and safeguards money to help maximize sales and net profits. Work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The manager may occasionally encounter extreme cold while supervising work in a walk-in cooler or freezer, as well as occasional noise. The role requires working with minimal direction and serving as an effective manager, supervisor, and leader. The job description notes that duties and requirements may change as business needs require.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, train, and manage employees to support excellent customer service.
Assign tasks and maintain a clean, stocked, organized, and well-kept site according to company standards.
Schedule employees within company guidelines to maximize customer service and maintain the site’s image.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent customer service and resolve complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to meet objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and duties as assigned or delegated by the supervisor.
Perform outdoor site upkeep, including cleaning parking lots and gas pumps and taking out garbage, as required.