Manager, HR Technology (Oracle Fusion HCM Payroll/Benefits)

Navy Federal•Pensacola, FL

About The Position

Oversees the development, implementation, and maintenance of Human Resources automated systems and related processes. Coordinates and recommends system enhancements and innovative solutions to create an automated environment that supports Human Resources’ short- and long-term strategies. Manages daily activities of professional employees and/or supervisors, primarily addressing tactical issues. Serves as the department’s business data trustee, leading data-related activities, managing access controls and record-retention schedules, and monitoring governance measures. This position establishes objectives and strategies for HR Systems updates, collaborates with ISD and business units, evaluates operational effectiveness, and identifies and implements improvements. It leads and participates in projects and cross-departmental teams, prioritizes work, delegates assignments, and monitors projects to ensure goals, schedules, and business needs are met. The role receives guidance from the department business data owner and guides department business data stewards. The position is eligible for the TalentQuest employee referral program. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Locations listed are 820 Follin Lane, Vienna, VA 22180; 5550 Heritage Oaks Drive, Pensacola, FL 32526; and 141 Security Drive, Winchester, VA 22602.

Requirements

Significant experience managing cross-functional, multidimensional teams and highly complex projects with business risk and impact.
Significant experience managing projects from creation through execution and evaluation.
Significant experience managing multiple priorities independently and/or in a team environment to achieve goals.
Significant experience demonstrating thought leadership, initiative, decision-making, and creativity in solving business problems.
Significant experience supervising and leading employees.
Advanced skill communicating complex technical concepts to non-technical audiences.
Advanced skill resolving conflicting requests and meeting changing requirements.
Advanced skill presenting to stakeholders and management, and presenting findings, conclusions, alternatives, and information clearly and concisely.
Advanced skill exercising initiative and good judgment to make sound decisions.
Advanced skill maintaining accuracy and attention to detail while meeting deadlines.
Advanced skill using innovative thinking to solve problems and facilitate decision-making.
Advanced research, analytical, and problem-solving skills.
Advanced verbal and written communication skills.
Advanced organizational, planning, and time-management skills.
Advanced database and presentation software skills.
Advanced word-processing and spreadsheet software skills.
Bachelor’s degree in Information Technology, Computer Science, Finance, or a related field, or an equivalent combination of experience, education, and training.

Nice To Haves

Master’s degree in a related field, or an equivalent combination of training, education, and experience.
Experience leading business-functional technology teams supporting multiple production platforms and HR vendor services, including Oracle HCM SaaS and ServiceNow HRSD.
Expertise managing and enhancing technology systems, including integration with other platforms.
Skill developing HR technology strategies aligned with broader business objectives.
Ability to drive transformation, challenge conventional HR practices, and implement AI-driven, automation, or data-informed solutions to improve efficiency and employee experience.
Growth mindset and ability to learn, adapt, and lead innovation in rapidly evolving technological environments.
Experience building and developing high-performing teams and fostering collaboration, innovation, and operational excellence.
Working knowledge of Navy Federal Human Resources policies, procedures, and programs.
Working knowledge of Agile and Scrum methodologies and experience with Azure DevOps (ADO), JIRA, or similar Agile delivery tools.
Working knowledge of project lifecycles and management methodologies.

Responsibilities

Establish objectives, standards, and strategies for delivering HR Systems updates and changes.
Collaborate with ISD to integrate, develop, and maintain department automated systems, helping ensure they run smoothly and avoid conflicts or errors.
Develop strategies and standards to resolve system, operational, and functional issues and set objectives, priorities, and alternatives.
Promote proactive best-practice approaches to using department systems to address complex business needs and problems.
Receive guidance from the department business data owner and guide the actions of department business data stewards.
Collaborate with business units and senior management on needs assessments that support organizational strategies, tactics, and learning solutions aligned with business-unit objectives.
Evaluate operational efficiency and effectiveness and recommend improvements based on research and analysis of internal or external industry trends, markets, and benchmarks.
Identify areas for improvement, determine solutions, and implement enhancements or changes to improve operations, standards, and results.
Compile, research, and analyze trends in support of projects and initiatives.
Prioritize projects and delegate assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements.
Monitor projects to ensure goals and objectives are completed on schedule and collaborate with project teams to meet business needs.
Lead or participate in cross-departmental project teams.
Manage daily activities of professional employees and/or supervisors.
Perform other duties as assigned.