Oracle Fusion HCM SME (Onsite)

Jade Global•San Jose, CA

16h•Onsite

About The Position

The Oracle Fusion HCM SME drives HCM go-to-market (GTM) initiatives and pipeline while maintaining 50–60% billability. The role establishes and matures the Oracle Fusion HCM framework, release management protocols, and service delivery models, and partners with HR leadership, business process owners, and IT stakeholders to translate HR strategies into scalable Oracle Fusion Cloud solutions. It defines the long-term Oracle Cloud HCM technology roadmap and promotes standards for global customer programs, partner enablement, and customer engagement. The role provides enterprise-level solution architecture across Global Human Resources, Talent Management and Performance, Absence Management, Global Payroll and payroll interfaces, Benefits and Compensation Management, Oracle Recruiting Cloud, and Onboarding. It leads technical design discussions involving Fast Formulas, HCM Extracts, HDL/HSDL, BI Publisher, OTBI, Oracle Integration Cloud, and REST/SOAP APIs. It oversees security, data privacy, role-based access control, and alignment with applicable regulatory standards, and requires awareness of or implementation experience with Oracle AI agents, Redwood UX standards, and Modern Best Practices. Serving as the onsite point of contact for executive HR leaders, steering committees, and business unit heads, the SME manages Oracle Service Requests, vendor relationships, and third-party implementation and support partners. The role communicates technical and functional constraints in terms of business impact, drives adoption and organizational change management for quarterly cloud updates and new capabilities, and oversees tier-3 support, root-cause troubleshooting, and continuous improvement. It also mentors and leads functional and technical consultants and analysts across onshore and offshore delivery models. The position calls for executive-level communication, onsite leadership, conflict resolution, stakeholder management, and a deep understanding of global HR processes. The listed competency emphasis is strategic CoE governance and delivery (30%), core architecture and technical depth (20%), cross-module functional breadth (20%), integration and security architecture (15%), and onsite leadership and problem solving (15%).

Requirements

Bachelor’s degree in Computer Science, Information Technology, Human Resources, or a related field; a master’s degree is preferred.
10 to 15+ years of experience in HR Technology.
At least 6 years dedicated to Oracle Fusion HCM Cloud end-to-end implementation and post-go-live CoE management.
At least 2–3 full-lifecycle Oracle Fusion HCM Cloud implementations as a Lead Architect, Functional Lead, or CoE Lead.
Hands-on expertise with HCM Data Loader (HDL), HCM Extract, OTBI, BI Publisher, Fast Formulas, and the Oracle Security Framework.
Exceptional verbal, written, and presentation skills for C-suite and VP-level alignment.
Strong onsite presence, conflict-resolution ability, and stakeholder navigation skills in a fast-paced environment.
Deep understanding of global HR business processes, including Hire-to-Retire, compensation cycles, open enrollment, and workforce planning.

Nice To Haves

Oracle Cloud HCM Implementation Specialist certification in Core HR, Talent, or Payroll.
Experience with Oracle Integration Cloud (OIC) and Oracle Analytics Cloud (OAC).
Master’s degree.
Awareness of or implementation experience with Oracle’s latest AI agents, Redwood UX standards, and Modern Best Practices.

Responsibilities

Drive HCM go-to-market initiatives and pipeline while maintaining 50–60% billability.
Establish, govern, and mature the Oracle Fusion HCM framework, release management protocols, and service delivery models.
Partner with HR leadership, business process owners, and IT stakeholders to translate HR strategies into scalable Oracle Fusion Cloud solutions.
Define and execute the long-term Oracle Cloud HCM technology roadmap, including innovation such as AI/ML integration, Oracle Journeys, and Workforce Logistics.
Create and promote standards and practices for Global Customer Programs, Partner Enablement, and Customer Engagement.
Provide enterprise-level solution architecture across core Oracle Cloud HCM modules.
Lead technical design discussions involving Fast Formulas, HCM Extracts, HDL/HSDL, BI Publisher reports, OTBI dashboards, OIC, and REST/SOAP APIs.
Ensure system security, data privacy, role-based access control, and alignment with applicable regulatory standards.
Act as the onsite point of contact for executive HR leaders, steering committees, and business unit heads.
Manage Oracle Service Requests, vendor relationships, and third-party implementation and support partners to meet service-level agreements and quality targets.
Explain complex functional and technical constraints as business impacts for non-technical stakeholders.
Drive user adoption and organizational change management for quarterly cloud updates, AI features, and agentic workflows.
Oversee tier-3 enterprise support, complex root-cause troubleshooting, and continuous improvement initiatives.
Mentor and lead functional and technical Oracle consultants and analysts across onshore and offshore delivery models.
Support proposals, GTM initiatives, HCM event representation, roadmap alignment, stakeholder management, and escalation management as reflected in the competency domains.