Manager, Housekeeping

UT Health San Antonio • San Antonio, TX

17d

About The Position

The Manager, Housekeeping oversees the nightly operations of the housekeeping department, ensuring quality standards are met, including for project-based work. The role evaluates and establishes new standards to improve workflow efficiency and quality, and manages the development and performance of night supervisors and staff.

The manager directly leads housekeeping supervisors and staff; allocates staffing, equipment, and resources; oversees work management documentation and work orders; supports hiring, development, performance management, and training; and conducts area audits to enforce cleaning standards. Other duties may be assigned.

Requirements

• Knowledge of housekeeping processes and procedures.
• Demonstrated ability to improve and implement new workflows.
• Demonstrated organizational and coordinating skills.
• Proven ability to anticipate client needs.
• Demonstrated interpersonal skills with all levels of staff.
• Bachelor's degree required.
• Must have a valid driver's license.

Responsibilities

• Directly manage and lead housekeeping supervisors and staff, and allocate staffing, equipment, and resources.
• Ensure time and materials are properly documented in the work management system.
• Convert online requests to work orders.
• Ensure time cards are entered and approved in the work management system and that work orders are completed.
• Manage hiring, development, and performance management activities for supervisors and staff.
• Provide training to employees as needed.
• Perform area audits and enforce cleaning standards.
• Perform all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager