Manager, Housekeeping

UT Health San Antonio•San Antonio, TX

16d

About The Position

Oversees the nightly operations of the housekeeping department, ensuring quality standards are met, including for project-based work. Evaluates and establishes new standards to improve workflow efficiency and quality. Manages the development and performance of night supervisors and staff.

Requirements

Knowledge of housekeeping processes and procedures.
Demonstrated ability to improve and implement new workflows.
Demonstrated organizational and coordinating skills.
Proven ability to anticipate client needs.
Demonstrated interpersonal skills with all levels of staff.
Bachelor's degree required.
Must have a valid driver's license.

Responsibilities

Directly manages and leads housekeeping supervisors and staff.
Allocates staffing, equipment, and resources.
Ensures time and materials are properly documented in the work management system.
Converts online requests to work orders.
Ensures time cards are entered and approved within the work management system.
Ensures work orders are completed.
Manages hiring, development, and performance management activities for supervisors and staff.
Provides training to employees as needed.
Performs area audits and enforces cleaning standards.
Performs all other duties as assigned.