Manager & GM, Alaska

Otis Elevator Co. • Anchorage, AK

2d • Onsite

About The Position

Otis Elevator Company currently has a branch leadership opening in the Anchorage / Alaska area. As a General Manager, you’ll own the P&L and daily operations for an Operating Territory (OT). You’ll oversee all areas of the New Equipment, Service, Repair and Modernization businesses, including sales & operations. A key deliverable is to drive a customer-centric approach to delivery, removing silos and serving as the primary collaborator and decision maker closest to the customer.

Requirements

• Leadership experience within field operations and/or sales.
• A background within construction/ engineering, elevator industry experience would be advantageous.
• Working experience of safety regulations and compliance.
• Enthusiastic and committed to delivering exceptional service.
• Being an inspiring leader with an inclusive and collaborative style.
• Effective communication and relationship building skills.
• A strategic mindset blended with a tactical, hands-on approach.
• Proven organizational skills, including the ability to prioritize multiple projects, programs and objectives.
• Demonstrable experience influencing and leading change.
• Strong business & financial acumen.
• Analytical mindset with exceptional decision-making capabilities.
• The job duties for this role require work to be performed 100% in the office or on job sites. Remote work is not available. By submitting your application, you are willing and able to meet these requirements.

Responsibilities

• Leading by example regarding our Otis Absolutes (Safety, Ethics & Quality) and Leadership Behaviors.
• Hiring, motivating, and developing a team of office and field-based employees, creating a high-performing culture; promoting inclusion, engagement & talent development.
• Driving financial performance and managing profit & loss, delivering a successful sales strategy to drive business growth and market share.
• Acting as first line of escalation for customers to support an end-to-end, seamless customer experience.
• Maintaining knowledge of market dynamics, main competitors, and customers’ needs to anticipate industry trends and adapt strategies to maintain a competitive edge.
• Building our customer portfolio, creating successful, long-lasting relationships.
• Improving efficiencies within all areas, including route optimization and effective allocation of resources.
• Managing transformation initiatives in line with the Operating Unit roadmap.
• Collaborating with Delivery Operations to support continuous improvement and the centralization of admin activities to enable increased focus on the customer.

Benefits

• Relocation assistance may be available for out-of-market candidates.
• Access to funded learning and development opportunities.
• Otis sponsors colleagues to pursue degrees or certification programs through its Employee Scholar Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed