Manager, Global Cross-Border Lead

Johnson & Johnson•Titusville, PA

About The Position

Johnson & Johnson is seeking a Manager, Global Cross-Border Process Lead for Innovative Medicine. The role provides global process leadership and governance for cross-border movement of clinical and development materials within the broader TDS network. It establishes standardized frameworks to identify and maintain country-specific import, export, customs, regulatory, quality, environmental, health and safety, dangerous-goods, controlled-substance, licensing, permitting, product, and shipment-release requirements, and embeds them consistently in network design and execution. The position owns global logistics standards and governance for importer/exporter of record models, Incoterms, customs brokerage, tax and duty management, trade documentation, and approved movement pathways. It defines TDS’s global cross-border process strategy and enables compliant, efficient, cost-effective, and uninterrupted supply across global development programs. The role also translates business and cross-border requirements into scalable digital capabilities, with a primary focus on the Transcend SAP transformation. Candidates must already be authorized to work in the country of employment. Immigration sponsorship and relocation support are unavailable. Candidates with short-term work authorization who will require future sponsorship are not eligible.

Requirements

Bachelor’s degree and at least 6 years of supply chain experience, preferably in logistics, operations, or a similar industry.
Demonstrated knowledge of customs brokerage processes and cross-border requirements, including import and export documentation, customs valuation, tariff classification, Incoterms, duties and taxes, importer/exporter-of-record models, and broker governance.
Knowledge of pharmaceutical distribution, transportation, and logistics.
Strong analytical mindset and proficiency with a variety of data analysis tools.
Proven change-management experience.
Ability to collaborate internally and externally with stakeholders and service providers to develop partnerships and deliver logistics and distribution solutions.
Ability to work in a cross-functional and cross-cultural environment.
Effective communication, collaboration, operational, and data-analysis skills.
General knowledge of GxP principles.
Strategic thinking, results and performance orientation, big-picture perspective with attention to detail, integrity and Credo-based actions, ability to manage complexity, and fiscal responsibility.
Must already be authorized to work in the country of employment; future immigration sponsorship is not available.

Nice To Haves

MBA or MS degree.
APICS certification.
Knowledge and understanding of clinical study needs and clinical operations.
Knowledge of EDI-based shipment order processing.

Responsibilities

Serve as Global Process Lead and Business Process Owner for R&D cross-border movements, establishing and governing standardized end-to-end processes across the distribution network.
Establish and govern the lifecycle for identifying, assessing, documenting, approving, implementing, and periodically reviewing country-specific import, export, customs, regulatory, quality, EH&S, dangerous-goods, licensing, permitting, product, and shipment-release requirements.
Own and govern the global country-requirements database, including DIAL and other knowledge bases, and supporting tools; ensure requirements are accurate, current, traceable, accessible, and translated into logistics standards and network controls.
Benchmark internal and external practices, including within Johnson & Johnson, among industry peers, and across the 3PL network, and implement opportunities for harmonization, capability advancement, and continuous improvement.
Translate local and changing requirements into global logistics standards, procedures, system requirements, routing guidance, lane strategies, and distribution-network controls.
Define and maintain governance for IOR/EOR models, Incoterms, customs brokerage, tax and duty management, trade documentation, customs valuation, free trade agreements, preferential origin, duty-relief mechanisms, and special customs procedures.
Develop approved lane-specific pathways that integrate regulatory, operational, brokerage, fiscal, product, and supply-continuity considerations.
Lead cross-functional governance with Tax, R&D Trade Compliance, Quality, Regulatory Affairs, EH&S, Clinical Supply, CMC functions, logistics operations, Procurement, Planning, IMSC, local operating companies, depots, and external logistics partners.
Collaborate with teams that manage customs broker and trade service provider relationships; monitor provider performance and execution and use data-driven insights to promote compliant, consistent outcomes.
Assess regulatory and operational changes for impacts on products, materials, trade lanes, depots, systems, landed cost, and supply continuity, and coordinate timely implementation of required controls.
Monitor process effectiveness, compliance, data quality, provider performance, and network readiness through defined controls and performance indicators; drive remediation, standardization, digitization, and continuous improvement.
Provide subject-matter expertise, escalation support, and strategic guidance for complex or high-risk cross-border movements across the broader CMC supply portfolio.
Translate cross-border and broader business requirements into standardized, scalable digital capabilities, primarily supporting the Transcend SAP transformation and other solutions.
Partner with business process, data, and technology teams to define future-state processes, functional requirements, data needs, controls, priorities, testing, deployment, adoption, and value realization.

Benefits

Consolidated retirement plan (pension) and 401(k) savings plan, subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement leave: 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time off: 80 hours per calendar year.