Manager, Global Cross-Border Lead

Johnson & Johnson Innovative Medicine•Horsham, PA

4d•$105,000 - $181,700

About The Position

Johnson & Johnson is seeking a Manager, Global Cross-Border Process Lead for Innovative Medicine. The role provides global process leadership and governance for cross-border movement of clinical and development materials within the broader TDS network. It defines the strategy and standardized frameworks for identifying and managing country-specific import, export, customs, regulatory, quality, environmental, health and safety, dangerous-goods, controlled-substance, licensing, permitting, product, and shipment-release requirements. The role owns global logistics standards and governance for Importer/Exporter of Record models, Incoterms, customs brokerage, tax and duty management, trade documentation, and approved movement pathways. It supports compliant, efficient, cost-effective, and uninterrupted supply across global development programs. The position works across Enterprise and Innovative Medicine business partners and functions, local operating companies, depots, and external logistics providers. The manager also translates business and cross-border requirements into scalable digital capabilities, with a primary focus on the Transcend SAP transformation. Candidates must already be authorized to work in the country of employment; immigration sponsorship and relocation support are not available. The posting covers locations in the United States and Belgium, while the listed U.S. job locations are Horsham, Pennsylvania, and Titusville, New Jersey. The stated compensation range applies to U.S. hires; compensation and benefits for hires outside the U.S. follow local-market terms.

Requirements

Bachelor’s degree.
At least 6 years of supply chain experience, preferably in logistics, operations, or a similar industry.
Demonstrated knowledge of customs brokerage processes and cross-border requirements, including import and export documentation, customs valuation, tariff classification, Incoterms, duties and taxes, importer/exporter-of-record models, and broker governance.
Knowledge of pharmaceutical distribution, transportation, and logistics.
Strong analytical mindset and proficiency with a variety of data-analysis tools.
Proven change-management experience.
Ability to collaborate internally and externally to develop partnerships with stakeholders and service providers and deliver logistics and distribution solutions.
Ability to work in a cross-functional and cross-cultural environment.
Effective communication, collaboration, operational-analysis, and data-analysis skills.
General knowledge of GxP principles.
Strategic thinking, results and performance orientation, big-picture perspective with attention to detail, integrity and Credo-based actions, ability to manage complexity, and fiscal responsibility.
Must already have authorization to work in the country of employment; candidates who require future immigration sponsorship are not eligible.

Nice To Haves

MBA or MS degree.
APICS certification.
Knowledge and understanding of clinical study needs and clinical operations.
Knowledge of EDI-based shipment order processing.

Responsibilities

Serve as Global Process Lead and Business Process Owner for R&D cross-border movements, establishing and governing standardized processes across the end-to-end distribution network.
Establish and govern the lifecycle for identifying, assessing, documenting, approving, implementing, and periodically reviewing country-specific import, export, customs, regulatory, quality, EH&S, dangerous-goods, licensing, permitting, product, and shipment-release requirements with cross-functional partners.
Own and govern the global country-requirements database, including DIAL and other knowledge bases, and supporting tools; ensure requirements are accurate, current, traceable, accessible, and translated into logistics standards and network controls.
Benchmark internal and external practices, including across J&J, industry peers, and the 3PL network, to identify and implement harmonization, capability advancement, and continuous-improvement opportunities.
Translate local and changing requirements into global logistics standards, procedures, system requirements, routing guidance, lane strategies, and distribution-network controls.
Define and maintain governance for IOR/EOR models, Incoterms, customs brokerage, tax and duty management, trade documentation, customs valuation, free trade agreements, preferential origin, duty-relief mechanisms, and special customs procedures.
Develop approved lane-specific pathways integrating regulatory, operational, brokerage, fiscal, product, and supply-continuity considerations.
Lead cross-functional governance with Tax, R&D Trade Compliance, Quality, Regulatory Affairs, EH&S, Clinical Supply, CMC functions, logistics operations, Procurement, Planning, IMSC, local operating companies, depots, and external logistics partners.
Collaborate with teams that own customs-broker and trade-service-provider relationships; monitor provider performance and execution and use data-driven insights to promote compliant, consistent outcomes.
Assess regulatory and operational changes for impacts on products, materials, trade lanes, depots, systems, landed cost, and supply continuity, and coordinate timely implementation of required controls.
Monitor process effectiveness, compliance, data quality, provider performance, and network readiness through controls and performance indicators; drive remediation, standardization, digitization, and continuous improvement.
Provide subject-matter expertise, escalation support, and strategic guidance for complex or high-risk cross-border movements across the broader CMC supply portfolio.
Translate cross-border and broader business requirements into standardized, scalable digital capabilities, primarily for the Transcend SAP transformation; partner with business-process, data, and technology teams on future-state processes, functional requirements, data needs, controls, priorities, testing, deployment, adoption, and value realization.

Benefits

Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with different amounts specified for Colorado and Washington residents, subject to policy and date of hire.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental Leave: 480 hours within one year of a child’s birth, adoption, or foster-care placement.
Bereavement Leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver Leave: 80 hours in a 52-week rolling period.
Volunteer Leave: 32 hours per calendar year.
Military Spouse Time-Off: 80 hours per calendar year.