Manager, Fleet & Program Operations

ICON•Austin, TX
•Onsite

About The Position

ICON is seeking a Manager, Fleet & Program Operations to lead day-to-day execution of the lifecycle of ICON’s 3D printer fleet, from deployment planning through mobilization, active project coordination, demobilization, and return-to-ready. Working within the operational playbook and fleet strategy set by senior leadership, this role keeps deployments on schedule across residential, commercial, and MILCON projects. The manager coordinates across Print Operations, Field Engineering, Supply Chain, Inventory, and Mobility to move printers, bills of materials (BOMs), rail systems, and parts on time and ready to print. The position is based at ICON’s Austin, Texas headquarters and reports to the Senior Manager, Fleet Operations.

Requirements

  • At least 5 years of experience in field logistics, heavy equipment mobilization, construction operations, or fleet management in multi-site operating environments.
  • At least 3 years of people management experience, including cross-functional coordination.
  • Experience coordinating multi-truck, multi-site logistics involving oversized or specialized equipment.
  • Proficiency with inventory management systems such as NetSuite and construction project management platforms such as Procore.
  • Experience creating and managing BOMs, packout checklists, and mobilization tracking documentation.
  • Strong written and verbal communication skills for coordinating across field, headquarters, supply chain, and engineering teams.
  • Ability to work effectively in fast-paced field environments with competing priorities.
  • Valid driver’s license.
  • Ability to travel up to 50% to project sites, including extended stays.

Nice To Haves

  • Experience with large-scale construction or MILCON projects.
  • Familiarity with 3D printing, advanced manufacturing, or construction technology equipment.
  • Experience with crane mats, rail systems, or heavy manufacturing infrastructure.
  • Knowledge of DOT freight regulations, hotshot logistics, and flatbed or tilt-bed load requirements.
  • Experience with Gantt-based mobilization planning and milestone-based scheduling.
  • Lean construction or process certifications.
  • Experience in dynamic, high-performance environments.

Responsibilities

  • Maintain the master fleet deployment calendar, including each printer’s location, status, readiness, and next assignment.
  • Build and execute a Deployment Gantt for each assigned project, defining steps, ownership, and sequencing across Inventory, Manufacturing, Print Operations, and Mobility.
  • Run recurring planning meetings with team leads, surface issues, track status, and maintain a rolling two-week look-ahead across active deployments.
  • Support pre-deployment coordination from initial scoping through on-time mobilization.
  • Provide equipment forecasting input to senior leadership and business development as the project pipeline evolves.
  • Conduct site assessments covering site constraints, receiving areas, and storage requirements.
  • Execute logistics for fleet moves, including steel sets, rail sections, crane mats, and large inventories of parts.
  • Maintain and improve ICON Deployment Processes, including communication software tools, procedure updates, and lessons learned.
  • Analyze printer data and performance KPIs to identify improvements following downtime investigations.
  • Support logistics-related processes with data to improve fleet productivity.
  • Oversee HQ staging and verification of printer BOMs, including packout kits, tooling, rail systems, site equipment, and spares.
  • Drive completion of the Pre-Mobilization Checklist for each Vulcan and Magma printer and ensure sign-off before equipment leaves for a site.
  • Plan and schedule outbound truckloads around printer readiness dates.
  • Work with Sustaining Engineering and Field Engineering to confirm preventative maintenance, walkthroughs, punchlist items, and final sign-off are complete before deployment.
  • Track and publish mobilization status and outbound shipment schedules to stakeholders, and account for printers, spare units, and associated equipment.
  • Sequence printer delivery so equipment does not block downstream trades.
  • Manage demobilization, including cleaning, preventive maintenance, mechanical and electrical breakdown, and staging for outbound shipment.
  • Lead and develop the fleet operations team, including onboarding and cross-training to ensure coverage across concurrent deployments.
  • Partner with Print Operations leadership and HR on headcount needs and recruiting.
  • Promote accountability, continuous improvement, and field-ready execution.
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