Manager, Fleet & Program Operations

ICON•Austin, TX
•Onsite

About The Position

ICON is seeking a Manager, Fleet & Program Operations to oversee the day-to-day execution of the lifecycle of its 3D printer fleet, from deployment planning and mobilization through active project coordination, demobilization, and return-to-ready. The role works within the operational playbook and fleet strategy established by senior leadership and keeps deployments on schedule across residential, commercial, and MILCON projects. It coordinates across Print Operations, Field Engineering, Supply Chain, Inventory, and Mobility to ensure printers, bills of materials, rail systems, and parts move on time and are ready to print. The position is based at ICON’s Austin, Texas headquarters and reports to the Senior Manager, Fleet Operations. The manager maintains deployment plans and calendars, coordinates project logistics, oversees staging and verification of equipment, and ensures mobilization and demobilization requirements are completed. The role also improves deployment processes and fleet productivity, leads and develops the fleet operations team, and partners with Print Operations leadership and HR on staffing.

Requirements

  • At least 5 years of experience in field logistics, heavy equipment mobilization, construction operations, or fleet management in multi-site operating environments.
  • At least 3 years of people management experience, including cross-functional coordination.
  • Experience coordinating multi-truck, multi-site logistics involving oversized or specialized equipment.
  • Proficiency with inventory management systems such as NetSuite and construction project management platforms such as Procore.
  • Experience creating and managing BOMs, packout checklists, and mobilization tracking documentation.
  • Strong written and verbal communication skills for coordination across field, headquarters, supply chain, and engineering teams.
  • Ability to work effectively in fast-paced field environments with competing priorities.
  • Valid driver’s license.
  • Ability to travel up to 50% to project sites, including extended stays.

Nice To Haves

  • Experience with large-scale construction or MILCON projects.
  • Familiarity with 3D printing, advanced manufacturing, or construction technology equipment.
  • Experience with crane mats, rail systems, or heavy manufacturing infrastructure.
  • Knowledge of DOT freight regulations, hotshot logistics, and flatbed/tilt-bed load requirements.
  • Experience with Gantt-based mobilization planning and milestone-based scheduling.
  • Lean construction or process certifications.
  • Experience in dynamic, high-performance environments.

Responsibilities

  • Maintain the master fleet deployment calendar, including each printer’s location, status, readiness, and next assignment.
  • Build and execute project Deployment Gantts, defining steps, ownership, and sequencing across Inventory, Manufacturing, Print Operations, and Mobility.
  • Lead recurring planning meetings with team leads, identify issues, track status, and maintain a rolling two-week look-ahead across active deployments.
  • Support pre-deployment coordination from initial scoping through on-time mobilization.
  • Provide equipment forecasting input to senior leadership and business development as the project pipeline evolves.
  • Conduct site assessments covering site constraints, receiving areas, and storage requirements.
  • Execute logistics for fleet moves, including steel sets, rail sections, crane mats, and large inventories of parts.
  • Maintain and improve ICON Deployment Processes, including communication and procedure-update software tools and lessons learned.
  • Analyze printer data and performance KPIs to identify improvements following downtime investigations.
  • Provide data to support logistics-related process improvements and fleet productivity.
  • Oversee HQ staging and verification of printer Bills of Materials (BOMs), including packout kits, tooling, rail systems, site equipment, and spares.
  • Ensure the Pre-Mobilization Checklist is completed and signed off for each Vulcan and Magma printer before equipment leaves for a site.
  • Plan and schedule outbound truckloads around printer readiness dates.
  • Coordinate with Sustaining Engineering and Field Engineering to confirm preventative maintenance, walkthroughs, punchlist items, and final sign-off are complete before deployment.
  • Track and publish mobilization status and outbound shipment schedules to stakeholders, and account for printers, spare units, and associated equipment.
  • Sequence printer delivery to avoid blocking downstream trades.
  • Manage demobilization, including cleaning, preventive maintenance, mechanical and electrical breakdown, and staging for outbound shipment.
  • Lead and develop the fleet operations team, including onboarding and cross-training to provide coverage across concurrent deployments.
  • Partner with Print Operations leadership and HR on headcount needs and recruiting.
  • Promote accountability, continuous improvement, and field-ready execution.
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