Manager, Field Sales Reporting

Mallinckrodt Pharmaceuticals • Malvern, PA

12d • $111,000 - $178,000

About The Position

The Manager, Field Sales Reporting manages the design, development, governance, and delivery of sales reporting, analytics, and business insights that support decision-making and sales performance. The role partners with Sales Leadership, Sales Operations, Forecasting, Marketing, IT, and other internal teams to deliver accurate, timely, actionable reporting for field leadership and commercial leaders. It leads field reporting, dashboards, and sub-national analytics across national, regional, territory, account, and customer levels, translating complex business questions and data into useful insights. The position also supports field teams through reporting tools, training, operational standards, and continuous improvement.

The role develops and maintains sales performance dashboards, reports, frameworks, and scorecards; oversees reporting processes and quality; establishes governance and data-quality standards; and provides insights into sales productivity, attainment, customer trends, and resource allocation. It develops scalable self-service capabilities, templates, workflows, and service expectations, while identifying opportunities for process optimization, automation, productivity, and cost savings. The position also helps evolve enterprise capabilities and service offerings in alignment with organizational growth and transformation objectives.

Keenova describes its purpose as pairing quality therapeutics with human support to help patients find comfort and confidence. It serves therapeutic areas including immunology, urology, men’s health, orthopedics, critical care, and pediatric endocrinology. The expected base pay range is $111,000–$178,000, with eligibility for a discretionary bonus under the applicable program. Pay may vary based on job-related knowledge, skills, and experience.

Requirements

• Bachelor’s degree in business, Analytics, Finance, Marketing, Life Sciences, or a related field.
• At least 5 years of progressive experience in sales reporting, commercial analytics, field analytics, sales analytics, commercial operations, or a related function within pharmaceutical, biotechnology, or healthcare organizations.
• Strong proficiency with business intelligence and analytics tools such as Tableau, Power BI, Excel, and SQL.
• Experience with Veeva CRM, alignment management software, and enterprise reporting platforms.
• Experience supporting field analytics and reporting, including dashboards, KPI development, field performance measurement, and commercial insight generation.
• Experience working with pharmaceutical commercial data, including claims, prescription, patient-level, account, distributor, specialty pharmacy, CRM, activity, and third-party datasets.
• Ability to translate complex analyses into clear, actionable recommendations for business leaders.
• Strong project management, communication, presentation, and stakeholder management skills.
• Ability to influence cross-functional teams and work effectively in a fast-paced environment.
• Experience establishing operational processes, governance, documentation, and quality-control standards.
• Experience managing competing priorities across multiple stakeholders, brands, or business units.
• Knowledge of commercial content review, approval, and compliance requirements in regulated industries.
• Knowledge of operating model design, governance frameworks, process standardization, and service delivery models.
• Knowledge of vendor management and outsourced service delivery models.
• Knowledge of change management principles and organizational adoption strategies.
• Knowledge of resource allocation and business case development.
• Knowledge of how Marketing, Sales, Analytics, Technology, and Customer Engagement functions work together to support commercial objectives.
• Knowledge of enterprise capability development and shared-service operating models.
• Excellent written, verbal, presentation, and communication skills.
• Strong relationship-building, collaboration, negotiation, and change leadership skills.
• Advanced proficiency in Microsoft Excel and data analysis techniques.
• Experience with CRM platforms such as Salesforce, Dynamics 365, or similar systems.
• Ability to develop, implement, and evolve enterprise capabilities, shared services, and centers of excellence.
• Ability to influence and align stakeholders across Marketing, Sales, Medical, Compliance, IT, Analytics, Procurement, and external partners without direct authority.
• Ability to establish operating models, governance structures, and scalable business processes that drive efficiency and consistency.
• Experience leading vendors and managed-service partners while ensuring accountability, quality, and performance.
• Strong strategic planning, project portfolio management, prioritization, and resource management capabilities.
• Ability to identify opportunities for process optimization, standardization, automation, and cost savings.
• Ability to translate complex business needs into actionable strategies, operational plans, and measurable outcomes.
• Problem-solving and decision-making skills in fast-paced, highly regulated environments.
• Ability to lead enterprise capabilities supporting multiple brands, business units, or functions.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Create and maintain daily, weekly, and monthly sales performance dashboards and reports for internal and external stakeholders, including penetration, productivity, and sales metrics.
• Define and enforce reporting processes, SLAs, and checklists to ensure timely completion of reporting requirements.
• Serve as a single point of contact for data collation and analysis, collaborating with other departments to support sales strategy and initiatives.
• Provide analytical inputs for strategic initiatives in sales verticals, using models and dashboards to guide decisions.
• Manage execution of reporting processes and ensure quality report implementations.
• Train new field sales representatives on field reporting tools and performance reporting.
• Identify opportunities for cost optimization, productivity, and scalability.
• Develop, maintain, and enhance sales reporting frameworks, dashboards, and scorecards.
• Deliver recurring and ad hoc reporting on sales performance, progress against goals, customer trends, and productivity metrics.
• Partner with Commercial leadership and brand teams to evolve service offerings.
• Monitor sales metrics and identify risks, opportunities, and performance gaps.
• Develop production standards, templates, and reusable reports to improve enterprise consistency.
• Evaluate future resource, technology, and capability investments.
• Design and maintain dashboards using BI platforms such as Tableau, Power BI, or similar tools.
• Ensure reports are user-friendly, scalable, and aligned with business requirements.
• Develop self-service reporting capabilities so stakeholders can access data-driven insights efficiently.
• Oversee reporting execution, support teams, and external resources.
• Establish operational standards, workflows, and service-level expectations.
• Lead process optimization efforts and continuous improvement and automation initiatives to reduce manual reporting.
• Establish reporting standards, definitions, and governance processes.
• Ensure data accuracy, consistency, and integrity across sales systems and reporting environments.
• Partner with CRM administrators and Sales Operations teams to resolve reporting discrepancies and improve data quality.
• Develop and execute training and communication strategies.
• Provide insights into sales productivity, attainment, and resource allocation.
• Ensure capabilities evolve in alignment with organizational growth and transformation objectives.
• Collaborate with Sales Leadership to identify reporting needs and drive strategic initiatives.
• Partner with Sales Training to develop and deliver new-hire training for field sales representatives.
• Establish reporting priorities, cadences, and service-level expectations with stakeholders.

Benefits

• Competitive pay and benefits as part of a Total Rewards package.
• Eligible for a bonus in accordance with the applicable program; bonuses are awarded at the Company’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager